stapp Posted October 25, 2016 Report Share Posted October 25, 2016 EAM ..Win 7...6844 I have seen this twice in the last week ....Event ID 1530 warning It happens at shutdown warning.txt Link to comment Share on other sites More sharing options...
Frank H Posted October 26, 2016 Report Share Posted October 26, 2016 h stapp, i've filed this report in our ticket system Link to comment Share on other sites More sharing options...
stapp Posted October 28, 2016 Author Report Share Posted October 28, 2016 Just in case you need it here is some more info. You can see the time in the Event Viewer and here is the relevant part of the a2Service log. Happens most shutdowns. stop.txt Link to comment Share on other sites More sharing options...
stapp Posted November 10, 2016 Author Report Share Posted November 10, 2016 This issue has not happened again for almost 2 weeks now. Link to comment Share on other sites More sharing options...
Frank H Posted November 21, 2016 Report Share Posted November 21, 2016 we've confirmed the issue and we have a fix ready. not sure when it will be released Link to comment Share on other sites More sharing options...
stapp Posted November 28, 2016 Author Report Share Posted November 28, 2016 I think it's connected to this as I saw lots of Event ID1530 and 1511 errors. http://support.emsisoft.com/topic/25834-user-profile-issue/#entry163211 Link to comment Share on other sites More sharing options...
Orlando Pivi Posted November 28, 2016 Report Share Posted November 28, 2016 Hi Stapp, Thanks for your connection, we will ask the user to try again when we will release the fix. For a quicker look and connection to the user, use this link to the other thread: http://support.emsisoft.com/topic/25784-corruptmissing-user-profile/#entry163210 We will keep you informed, Orlando Link to comment Share on other sites More sharing options...
stapp Posted November 28, 2016 Author Report Share Posted November 28, 2016 As I said Orlando in that thread, I had to uninstall EAM on Win 7 today as it kept booting to a temp profile. Hopefully the fix will be released soon Link to comment Share on other sites More sharing options...
stapp Posted December 9, 2016 Author Report Share Posted December 9, 2016 I have just re-installed EAM on Win 7again after 2 weeks without it. After install browsing forum etc. I then shut down laptop. Started up again and see this in event viewer Log Name: Application Source: Microsoft-Windows-User Profiles Service Date: 09/12/2016 19:27:59 Event ID: 1530 Task Category: None Level: Warning Keywords: User: SYSTEM Computer: **-PC Description: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards. DETAIL - 1 user registry handles leaked from \Registry\User\S-1-5-21-4155949946-3597355320-2545402846-1000: Process 4072 (\Device\HarddiskVolume2\Program Files\Emsisoft Anti-Malware\a2service.exe) has opened key \REGISTRY\USER\S-1-5-21-4155949946-3597355320-2545402846-1000 Can you give any indication when the fix for this will be included ? Link to comment Share on other sites More sharing options...
Frank H Posted December 14, 2016 Report Share Posted December 14, 2016 the fix sits in the just release beta 12.1.1.7014 Link to comment Share on other sites More sharing options...
stapp Posted December 14, 2016 Author Report Share Posted December 14, 2016 Just got the autoupdate butfile guard is off after the app restart. What do you want ? Logs? I have GUI on Win 7 at the moment. Link to comment Share on other sites More sharing options...
Frank H Posted December 14, 2016 Report Share Posted December 14, 2016 pls try to enable FG and send me logs after that Link to comment Share on other sites More sharing options...
stapp Posted December 14, 2016 Author Report Share Posted December 14, 2016 Here are debug logs plus epp.sys from registry. File guard stared manually without a problem. epp.reg a2start_20161214180629(3868).zip Link to comment Share on other sites More sharing options...
Frank H Posted December 14, 2016 Report Share Posted December 14, 2016 thanks stapp Link to comment Share on other sites More sharing options...
Frank H Posted December 22, 2016 Report Share Posted December 22, 2016 stapp, could you confirm that this issue has been fixed ? Thanks Link to comment Share on other sites More sharing options...
stapp Posted December 23, 2016 Author Report Share Posted December 23, 2016 Do you mean the registry handle issue Frank? If yes, then after installing 7014 I didn't see anymore 1530 user profile issues mentioning EAM. Instead I saw these. which I had never seen before. I will let you know if they still happen after shutting down this beta build 7035 a few times cert.txt Link to comment Share on other sites More sharing options...
Frank H Posted January 12, 2017 Report Share Posted January 12, 2017 thanks Link to comment Share on other sites More sharing options...
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