MarcK

Help! My pc is infected

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Hello,

This appears to be Al-Namrood, download the decrypter from https://decrypter.emsisoft.com/al-namrood

Usage instructions are on the download page.

Only do the next step after having run the Al-Namrood decrypter.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Winlogon: [LegalNoticeCaption] Attention!
HKLM\...\Winlogon: [LegalNoticeText] Hello. Bad news!
All your files was encrypted with strong algorithm AES256 and unique key.
To recover all files you need to get special decryption software and personal key.

You can contact me via email: [email protected]
Your ID: 6281139BUS

Please use public mail service like gmail or yahoo to contact me, because your messages can be not delivered.
You have a 72 hours to contact me, otherwise recovering may be harder for you.

Regards,
Scott Morrison.

HKLM\...\Policies\Explorer: [ShowSuperHidden] 1
GroupPolicyScripts: Restriction <======= ATTENTION
2016-10-31 22:23 - 2016-10-31 22:23 - 00487203 _____ C:\Users\mkraus\AppData\LocalLow\Pre894C.tmp
2016-10-31 22:23 - 2016-10-31 22:23 - 00157267 _____ C:\Users\mkraus\AppData\LocalLow\Pre8CD6.tmp
2016-10-31 16:23 - 2015-02-06 13:36 - 00000000 __HDC C:\ProgramData\{3FEB9912-DBF5-43E3-86CA-B5E303476F6A}
2016-10-31 16:23 - 2015-02-06 13:24 - 00000000 __HDC C:\ProgramData\{8F1FC02E-0DBB-4723-8ADE-A7ED8BE1B50C}
2016-10-31 16:23 - 2014-03-19 11:22 - 00000000 ____D C:\Users\dicom\AppData\Local\Temp\2
2016-10-31 16:23 - 2014-03-05 10:17 - 00000000 ____D C:\Users\Administrator\AppData\Local\Temp\55fa5771-a08f-463a-956b-32eb173dbba1
2016-10-31 16:22 - 2016-05-02 16:31 - 00000000 __HDC C:\ProgramData\{3D2D529B-C26F-46EB-86ED-B7302B29CFA7}
2016-10-31 16:22 - 2016-04-15 00:07 - 00000000 ____D C:\Users\aswc\AppData\Local\Temp\1
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Hi Kevin, hope you are well.  I wanted to see if you had a chance to look at my fixlog.txt and that Im getting a text file trying to open when I logon the server?

 

Thanks for all your help.

 

Marc

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Please find attached eek files.  Every time I run the FRST file it states that it found an update and keeps getting stuck in a loop.  Any ideas?  I also still have that text file launching upon startup.

 

Thanks Kevin

scan_161104-063837.txt

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Marc,

Just a few loose ends to deal with.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

2016-11-04 17:35 - 2016-11-04 17:40 - 00000000 ____D C:\Users\mkraus\AppData\Local\Temp\3
2016-11-04 16:18 - 2016-11-04 16:33 - 00000000 ____D C:\Users\scanner\AppData\Local\Temp\2
2016-11-02 17:20 - 2016-11-02 17:20 - 00016384 _____ C:\Users\mkraus\AppData\Local\Temp\~DF94B3ECCE0E98C022.TMP
2016-11-02 08:41 - 2016-11-02 08:41 - 00487527 _____ C:\Users\mkraus\AppData\LocalLow\PreB35E.tmp
2016-11-02 04:42 - 2016-11-02 04:42 - 00016384 _____ C:\Users\mkraus\AppData\Local\Temp\~DFFB926CE86CDAFB20.TMP
2016-11-02 04:23 - 2016-11-02 04:25 - 00000000 ____D C:\Users\mkraus\AppData\Local\Temp\tmp00002e9a
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Fixlist is attached.  When logging on the server it still tries to open a readme.txt file each time.  I cant seem to fix that?  Error print screen is above in an earlier thread.

 

Thanks Kevin

 

Best

 

Marc

Fixlog.txt

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Marc,

This should fix the REandME.txt issue.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Run: [README] => C:\Windows\system32\notepad.exe [193536 2015-07-09] (Microsoft Corporation)
HKU\S-1-5-21-3257028863-1575592931-1128784987-1609\...\Run: [README] => C:\Windows\system32\notepad.exe [193536 2015-07-09] (Microsoft Corporation)
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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That should take care of everything.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.
When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • Click "Options" and choose "Advanced"
  • Uncheck "Only delete files in Windows Temp folders older than 24 hours"
  • Then go back to "Cleaner" and click the "RunCleaner" button.
  • Exit CCleaner.
You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Articles to Read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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