PC reset

Question about BD portal

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I have activated EMsisoft mobile security with a new key. And registered on a gmail account. After that I wanted to test te location methodes. To do so you need to login on BitDefender Portal. When using my Bitdefender account (exsisting account) with the same gmail I can't see my Android phone in the portal. 

 

What to do? I try to understand

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I'm using the new 3.0.1 mobile security. Information in the app says that I need to go to Bitdefender portal. When I'm logging into my.emsisoft.com it doesn't show my phone anymore.

 

Edit: I saw my phone but if wasn't connecting to my device. I removed my device from emsisoft center en uninstalled emsisoft mobile security from my device. 

 

After reinstalling and using my gmail account again I didn't saw my device showing up on my.emsisoft.com

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