hjlbx 2 Posted November 23, 2016 Report Share Posted November 23, 2016 EIS 12.0.1.6936 Windows 10 Home Version 1607 OS Build 14393.447 Shadow Defender 1.4.0.648 EIS update freezes in Shadow Defender Shadow Mode. a2guard CPU will remain at approximately 15 %. This issue was caught "on-the-fly" so I collected an a2guard memory dump using Windows task manager. a2guard task manager memory dump attached. a2guard.7z Link to post Share on other sites
stapp 153 Posted November 23, 2016 Report Share Posted November 23, 2016 hjlbx using EAM 6936on Win 7 while shadowed with Shadow Defender1.4.0.648 I am able to do a manual update without any problems. I will try on Win 10 later. I do accept you are using EIS and I am not. Link to post Share on other sites
hjlbx 2 Posted November 23, 2016 Author Report Share Posted November 23, 2016 hjlbx using EAM 6936on Win 7 while shadowed with Shadow Defender1.4.0.648 I am able to do a manual update without any problems. I will try on Win 10 later. I do accept you are using EIS and I am not. It might be "one-off." It was an issue I noticed "on-the-fly." So created a2guard.dmp. Link to post Share on other sites
Orlando Pivi 13 Posted November 26, 2016 Report Share Posted November 26, 2016 Hi Hjlbx, Thanks for your report. I will try to look at it. Orlando Link to post Share on other sites
Orlando Pivi 13 Posted December 1, 2016 Report Share Posted December 1, 2016 Hi again Hjlbx, I tried many times on Windows 10, but I was not able to reproduce the issue. Could you please tell me if you run an automatic or manual update? Do you have debug logs too to attach? Could you also try again with the last stable? Thanks, Orlando Link to post Share on other sites
hjlbx 2 Posted December 14, 2016 Author Report Share Posted December 14, 2016 Despite my best efforts I cannot replicate. Appears to be "one-off." At the time the issue occurred, EIS was set to update automatically. Link to post Share on other sites
Orlando Pivi 13 Posted December 15, 2016 Report Share Posted December 15, 2016 Hi, I tried several times in many ways without success. I'll close this issue, please contact me or open a new thread if the issue appears again. Thanks, Orlando Link to post Share on other sites
Recommended Posts