CoolWebSearch

Hello, everbody I'm new to this forum, I have some questions regarding EAM....

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First of all, hello everybody, I'm new on this forum, however you might know under the same name on Wilders security forums, what I wanted to ask you is the following: next year I'm willing to try out Emsisoft Antimalware, but I have to say that I'm in great doubt what should I choose between BitDefender or Emsisoft-the final verdict, perhaps could end up here:

 

http://blog.emsisoft.com/2015/07/27/leaked-files-from-state-sponsored-hackers-reveal-which-protection-their-trojans-cant-get-past/

 

To be honest, I was vastly disappointed by BitDefender here, still I don't understand how exactly did Emsisoft was able to detect and warn about this Finspy full Trojan and BitDefender didn't-I thought they both have very powerful behaviour blockers.

where is the catch, here?

I truly don't understand why there are differences in detecting finspy hacking team trojan, if I think that Both BitDefender and Emsisoft are similar in protection levels over all forms of malware.

 

But there is one more thing that Emsisoft has huge advantage over BitDefender and that's privacy.

 

Like I said I will try Emsisoft antimalware after the new year (most likely it will take several months at least, since I'm quite busy), to see how it works on my Windows 10 64-bit system (fully upgraded/updated), but I wanted to ask you how am I suppose to pay the license?

 

I saw that it needs either Visa, Mastercard or American Express, unfortunately none has ever told me this until I checked it out on my own, I have maestro card, and I have to make another credit card, most likely it will be Mastercard-but here is the catch, I have never payed anything on the net, and how exactly should I pay with credit card should I simply go on the net?

 

You see I don't trust anything on the internet even if it's Emsisoft's website, because of the fact I've been the victim of hackers in the past (however, I never payed anything on the net, always with cash), and because of the very, very bad experience with hackers attacking me, I'm so scared to go on Emsisoft's website and give my credit card number-of course it all depends on my experience with EAM since on the computer I have 2 games Star Wars: The old republic and Mass Effect, you see Star Wars is a game that upgrades itself every week or every 2 weeks how would I know if Emsisoft recognizes it as malware?

 

I have to first try out the very 30 days of trial period, but if I choose Emsisoft, I will have to contact Fabian or anyone else from Emsisoft to ask him how to pay with credict card and where on what website?

Jeez, I truly have a fobia when it comes to hackers.

 

Most likely I will install VoodooShield and HitmanPro.Alert with it, hopefully they are fully compatible.

Sorry, for being such a coward, but that's because of truly horrendous experience with hackers in the past.

 

Big thank you for your time and patience.

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Welcome, CWS! :)

I can help and guide you when you decide to make a purchase.

Relax, the store web page is safe and protected...otherwise you would already hear about problems.

There are tons of users who bought Emsi products online.

Established security company like Emsi surely knows how to protect its users. ;)

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It's possible that BitDefender had witelisted some government malware at some point, which caused it to fail at the Finspy detection tests. We don't particularly like the idea of spyware, whether it's from governments or from criminals, and as long as there are no laws forcing us to whitelist such software then we see no reason to do so.

I saw that it needs either Visa, Mastercard or American Express, unfortunately none has ever told me this until I checked it out on my own, I have maestro card, and I have to make another credit card, most likely it will be Mastercard-but here is the catch, I have never payed anything on the net, and how exactly should I pay with credit card should I simply go on the net?

We use cleverbridge to manage our online shopping cart, and they accept several forms of payment in addition to credit cards. For instance PayPal, PayNearMe, wire transfers, and you should also be able to mail a check or a money order. Note that payment options could vary based on your location and the laws in your area.

You can see a full list of available payment options at this link. I recommend using this link to start your order, as it allows you to configure exactly what product you want, how many computers you want it for, and and how many years you want the license key to last.

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It's possible that BitDefender had witelisted some government malware at some point, which caused it to fail at the Finspy detection tests. We don't particularly like the idea of spyware, whether it's from governments or from criminals, and as long as there are no laws forcing us to whitelist such software then we see no reason to do so.

 

Hi, GT500, thank for your reply. yes, but can you tell me what exactly happens with this FinSpy trojan? I somehow don't believe that Kaspersky and BiTdefender cannot detect this Finspy trojan, so it's obvious they had to work with governement-obviously, this is why I have my respect for Emsisoft, I just hope it will not interfere with my games that need to upgrade from week to week-maybe here Emsisoft could say that it found malware and block it, but it doesn't have anything with malware at all, it's simply upgrading the game, I'm doing this for 2 years already, one such game is Star Wars: The old republic.

I can see that most other companies use cloud for updating and upgrading I know that Emsisoft's approach is different, but I don't know how exactly it is doing it? Emsisoft leaders said that they don't want cloud because of the privacy concerns as far as I'm aware of.

However I've heard that Emsisoft has excellent behaviour blocker.

 

We use cleverbridge to manage our online shopping cart, and they accept several forms of payment in addition to credit cards. For instance PayPal, PayNearMe, wire transfers, and you should also be able to mail a check or a money order. Note that payment options could vary based on your location and the laws in your area.

You can see a full list of available payment options at this link. I recommend using this link to start your order, as it allows you to configure exactly what product you want, how many computers you want it for, and and how many years you want the license key to last.

 

Thank you for your time and patience, but I have to admit, I don't know what it means mnoth and year that you need to fill in when you click the card payment on the link?

 

Also, I hope you will be around here, when I decide to buy license for Emsisoft, I will first post here on the forum to let you know that I will buy the license (so that you know it's me that is buying the license, is that ok, GT500?

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Welcome, CWS! :)

I can help and guide you when you decide to make a purchase.

Relax, the store web page is safe and protected...otherwise you would already hear about problems.

There are tons of users who bought Emsi products online.

Established security company like Emsi surely knows how to protect its users. ;)

 

Siketa, it's always nice to see everyhwere, big thanks for your help in advance.

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Hi, GT500, thank for your reply. yes, but can you tell me what exactly happens with this FinSpy trojan?

I'm not familiar with most of the specifics. They had ways of bypassing a lot of popular anti-virus software, and I have read that Kaspersky's software was among them. At the time that Wikileaks released the leaked FinSpy information, ours was not one of them, and our Behavior Blocker was warning about most FinSpy behavior. I've not heard of newer versions of FinSpy being able to bypass our software.

... I just hope it will not interfere with my games that need to upgrade from week to week-maybe here Emsisoft could say that it found malware and block it, but it doesn't have anything with malware at all, it's simply upgrading the game, I'm doing this for 2 years already, one such game is Star Wars: The old republic.

If you have any trouble with games, then you can exclude the folder that the game is in.

I can see that most other companies use cloud for updating and upgrading I know that Emsisoft's approach is different, but I don't know how exactly it is doing it? Emsisoft leaders said that

Our products connect to a server in Germany to check for database updates. Most of the time a list of changes since the last database update is downloaded, and then the products will download those changes from the CDN's (Content Deliver Networks) that we use to host our downloads. We only keep the last 50 changes to the database, so if it's been too long since updates were last downloaded then the entire database will be downloaded and replaced.

Thank you for your time and patience, but I have to admit, I don't know what it means mnoth and year that you need to fill in when you click the card payment on the link?

Credit cards have an expiration date, listed on the card as a month and a year. Credit cards have a number of methods for verifying that you are the owner of the card when purchasing online:

  • The credit card number (printed on the front of the card).
  • The expiration date (printed on the front of the card).
  • Card holder name (printed on the front of the card).
  • The CVV/CVV2 number (printed on the back of the card).
  • Card holder address (not printed on the card).
If you have a pre-paid credit card, then you might need to register the card with your name and address before you can use it to buy things online. For instance, with Simon Giftcards you can get the card and add money to it at any Simon mall in the United States without needing to supply a name, address, etc. If you want to use a Simon Giftcard to buy online, you would need to create an account on their website with your name and address and register the card so that you can use it online. The only exception to this that I am aware of is with the Simon Giftcards that have the American Express name on them, as at least in the past if you hadn't registered them on the Simon website you could enter anything for the name and address when buying online and they would work.

Note that there are other pre-paid credit cards as well, such as Green Dot. I'm sure there are more available outside of the United States, however I am not personally familiar with them.

Also, I hope you will be around here, when I decide to buy license for Emsisoft, I will first post here on the forum to let you know that I will buy the license (so that you know it's me that is buying the license, is that ok, GT500?

Our online store is automated, and I don't have access to view purchases, so I wouldn't know when your order was placed. If you need any help when ordering, feel free to contact me and let me know. ;)

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Does the Emsisoft online payment system require the person whose name is on the payment card to be the same person that the software will be licenced to?  If not, CoolWebSearch could perhaps find a friend or relation who's not so unused to online payments to do it for them. 

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I'm not familiar with most of the specifics. They had ways of bypassing a lot of popular anti-virus software, and I have read that Kaspersky's software was among them. At the time that Wikileaks released the leaked FinSpy information, ours was not one of them, and our Behavior Blocker was warning about most FinSpy behavior. I've not heard of newer versions of FinSpy being able to bypass our software.

If you have any trouble with games, then you can exclude the folder that the game is in.

Our products connect to a server in Germany to check for database updates. Most of the time a list of changes since the last database update is downloaded, and then the products will download those changes from the CDN's (Content Deliver Networks) that we use to host our downloads. We only keep the last 50 changes to the database, so if it's been too long since updates were last downloaded then the entire database will be downloaded and replaced.

Credit cards have an expiration date, listed on the card as a month and a year. Credit cards have a number of methods for verifying that you are the owner of the card when purchasing online:

  • The credit card number (printed on the front of the card).
  • The expiration date (printed on the front of the card).
  • Card holder name (printed on the front of the card).
  • The CVV/CVV2 number (printed on the back of the card).
  • Card holder address (not printed on the card).
If you have a pre-paid credit card, then you might need to register the card with your name and address before you can use it to buy things online. For instance, with Simon Giftcards you can get the card and add money to it at any Simon mall in the United States without needing to supply a name, address, etc. If you want to use a Simon Giftcard to buy online, you would need to create an account on their website with your name and address and register the card so that you can use it online. The only exception to this that I am aware of is with the Simon Giftcards that have the American Express name on them, as at least in the past if you hadn't registered them on the Simon website you could enter anything for the name and address when buying online and they would work.

Note that there are other pre-paid credit cards as well, such as Green Dot. I'm sure there are more available outside of the United States, however I am not personally familiar with them.

Our online store is automated, and I don't have access to view purchases, so I wouldn't know when your order was placed. If you need any help when ordering, feel free to contact me and let me know. ;)

 

 

Hi, GT500, big thank you for the answer, but regarding FinSpy trojan, you might want to see this, I posted here on Emsisoft forums:

http://support.emsisoft.com/topic/26154-can-anyone-please-comment-this/

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Hi, GT500, big thank you for the answer, but regarding FinSpy trojan, you might want to see this, I posted here on Emsisoft forums:

http://support.emsisoft.com/topic/26154-can-anyone-please-comment-this/

Yes, and as Fabian said no serious anti-virus relies on signatures alone. BitDefender's products, for instance, have a built-in behavior blocker as well. I'm not sure how FinFisher was able to bypass their technology, although Wikipedia claims that the method for bypassing Kaspersky's protection mechanisms was published publicly (although I am not able to find that information when searching).

Unfortunately the leaked information is more than 2 years old, so it's difficult to say for certain how things have changed.

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