Double 0 Posted December 7, 2016 Report Share Posted December 7, 2016 Hello, My files are currently locked by ransomware. .crypted / nemecod The start of it all was from trojan:win32/Kovter!rfn virus. I have no shadow copies of the files. How would I go about decrypting my files? Thanks in advance on any support or tips. Also, I was just left with a decrypt.txt file on my desktop. Link to post Share on other sites
Double 0 Posted December 7, 2016 Author Report Share Posted December 7, 2016 I just saw the "start page" Highlighted in Pink. I will start there. Link to post Share on other sites
Kevin Zoll 309 Posted December 7, 2016 Report Share Posted December 7, 2016 Send me the logs you get when they are ready. 1 Link to post Share on other sites
Double 0 Posted December 8, 2016 Author Report Share Posted December 8, 2016 Hey Kevin, Thanks for your help. I hope I did this correctly. Here are the logs. Addition.txt FRST.txt scan_161207-133748.txt Link to post Share on other sites
Double 0 Posted December 8, 2016 Author Report Share Posted December 8, 2016 Send me the logs you get when they are ready. Will this just clean off the viruses? Or will this unlock the crypted files as well? Link to post Share on other sites
Kevin Zoll 309 Posted December 8, 2016 Report Share Posted December 8, 2016 What I am having you do will clean the infection from the computer. To decrypt your files you will need to use our Nemucod decryption tool Usage instructions are on the download page. Copy the below code to Notepad; Save As fixlist.txt to your Desktop. HKLM-x32\...\Run: [] => [X] ShellIconOverlayIdentifiers: [GDriveSharedOverlay] -> {81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43} => No File URLSearchHook: HKU\S-1-5-21-1509782358-359892920-2158264019-1004 - (No Name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File BHO-x32: No Name -> {02478D38-C3F9-4efb-9B51-7695ECA05670} -> No File Toolbar: HKU\S-1-5-21-1509782358-359892920-2158264019-1003 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File Toolbar: HKU\S-1-5-21-1509782358-359892920-2158264019-1004 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File FF Plugin: @microsoft.com/GENUINE -> disabled [No File] FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File] 2016-12-08 03:00 - 2016-12-08 03:01 - 00000000 ____D C:\a6d301118fc64492680a82ffdbf259 2016-12-06 08:00 - 2016-12-07 11:29 - 00000000 ____D C:\Users\Lenore\AppData\Local\8897f4 2016-12-06 07:59 - 2016-12-07 11:29 - 00000000 ____D C:\Users\Lenore\AppData\Local\YnPack 2016-12-06 07:57 - 2016-12-06 07:57 - 00001065 _____ C:\Users\Lenore\Desktop\DECRYPT.txt 2016-12-06 07:51 - 2016-12-07 11:29 - 00000000 ____D C:\Users\Lenore\Documents\FedEx_ID_00000274463 C:\Users\isdept\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe C:\Users\Lenore\AppData\Local\Temp\Abspdf.exe C:\Users\Lenore\AppData\Local\Temp\acfpdfu.dll C:\Users\Lenore\AppData\Local\Temp\acfpdfuamd64.dll C:\Users\Lenore\AppData\Local\Temp\acfpdfui.dll C:\Users\Lenore\AppData\Local\Temp\acfpdfuia64.dll C:\Users\Lenore\AppData\Local\Temp\acfpdfuiamd64.dll C:\Users\Lenore\AppData\Local\Temp\acfpdfuiia64.dll C:\Users\Lenore\AppData\Local\Temp\AcsInstall.dll C:\Users\Lenore\AppData\Local\Temp\cdintf.dll C:\Users\Lenore\AppData\Local\Temp\HPPSdr.exe C:\Users\Lenore\AppData\Local\Temp\jre-8u101-windows-au.exe C:\Users\Lenore\AppData\Local\Temp\jre-8u111-windows-au.exe C:\Users\Lenore\AppData\Local\Temp\jre-8u66-windows-au.exe C:\Users\Lenore\AppData\Local\Temp\jre-8u91-windows-au.exe C:\Users\Lenore\AppData\Local\Temp\PDFPRT400.exe C:\Users\Lenore\AppData\Local\Temp\SHFOLDER.DLL C:\Users\Lenore\AppData\Local\Temp\xmllite.dll C:\Users\Lenore\AppData\Local\Temp\ytb.exe Task: {2F57269B-1E09-4E2D-AB1E-B0FDAC7D279C} - \Microsoft\Windows\WindowsBackup\ConfigNotification -> No File <==== ATTENTION Task: {348E62E8-CEB8-47D6-87BD-70B1F64C9858} - \Microsoft\Windows\Windows Activation Technologies\ValidationTask -> No File <==== ATTENTION Task: {AC4E5ACF-89F7-4220-BA21-81EE183975E2} - \Microsoft\Windows\Application Experience\AitAgent -> No File <==== ATTENTION Task: {CEE64558-E1A7-4D9D-80A7-2001912BE5B5} - \Microsoft\Windows\MemoryDiagnostic\CorruptionDetector -> No File <==== ATTENTION Task: {E7579098-C335-48CE-B931-2FECBB321F38} - \Microsoft\Windows\Windows Activation Technologies\ValidationTaskDeadline -> No File <==== ATTENTION Task: {FA2BC0A6-8D4B-458A-85C8-2B8C72487513} - \Microsoft\Windows\MemoryDiagnostic\DecompressionFailureDetector -> No File <==== ATTENTION C:\Users\Lenore\Documents\FedEx_ID_00000274463.zip.cryptedClose Notepad.NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply. Note: If the tool warns you about an outdated version please download and run the updated version. 1 Link to post Share on other sites
Double 0 Posted December 8, 2016 Author Report Share Posted December 8, 2016 Okay thanks a lot. I really appreciate your help. I will try this out and see how it goes. As for the Nemucod tool, I believe it wanted a shadow copy of the original file, but unfortunately I never created any kind of backup of this computer. Link to post Share on other sites
Kevin Zoll 309 Posted December 8, 2016 Report Share Posted December 8, 2016 Yes, you need an original file and its encrypted version in order to use the decryption tool. 1 Link to post Share on other sites
Double 0 Posted December 8, 2016 Author Report Share Posted December 8, 2016 Yes, you need an original file and its encrypted version in order to use the decryption tool. Hey Kevin, You're a life saver! I really appreciate all your help words can't describe. Your txt file worked and the nemucod software worked after I was able to find a copy of an original file in my email. Thank Again. Happy Holidays. Link to post Share on other sites
Kevin Zoll 309 Posted December 9, 2016 Report Share Posted December 9, 2016 You are welcome. Unless you are having problems, it is time to do the final steps. Now to remove most of the tools that we have used in fixing your machine: Download Delfix from here and save it to your desktop. Ensure Remove disinfection tools is checked. Also place a checkmark next to:Create registry backup Purge system restore Click the Run button. When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad. Empty the Recycle Bin Download to your Desktop: - CCleaner Portable UnZip CCleaner Portable to a folder on your Desktop named CCleanerRun CCleaner Open the CCleaner Folder on your Desktop and double-click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit) Click "Options" and choose "Advanced" Uncheck "Only delete files in Windows Temp folders older than 24 hours" Then go back to "Cleaner" and click the "RunCleaner" button. Exit CCleaner. You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Run Windows Update and update your Windows Operating System. Articles to Read:How to Protect Your Computer From MalwareHow to keep you and your Windows PC happyWeb, email, chat, password and kids safety10 Sources of Malware Infections That should take care of everything. Safe Surfing! Link to post Share on other sites
Kevin Zoll 309 Posted December 12, 2016 Report Share Posted December 12, 2016 Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Link to post Share on other sites
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