Couldnt remove because it was an important file says it could crash my computer

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Do the following:

Download AdwCleaner and save it on your desktop.

  1. Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  7. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

  1. Run the tool by double-clicking it.
  2. The tool will open and start scanning your system.
  3. Please be patient as this can take a while to complete depending on your system's specifications.
  4. On completion, a log is saved to your desktop and will automatically open.
  5. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Policies\Explorer\Run: [246624066] => C:\ProgramData\msldnk.exe
HKU\S-1-5-19\Control Panel\Desktop\\SCRNSAVE.EXE -> 
HKU\S-1-5-20\Control Panel\Desktop\\SCRNSAVE.EXE -> 
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\Run: [{F1428281-FDD1-492A-B6C2-E01E23FCC884}] => powershell.exe -noprofile -windowstyle hidden -executionpolicy bypass iex ([Text.Encoding]::ASCII.GetString([Convert]::FromBase64String((gp 'HKCU:\Software\Classes\LJLXU').JwKzwhUPljHqDEH)));
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\Run: [Lync] => "C:\Program Files (x86)\Microsoft Office\Office15\lync.exe" /fromrunkey
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\MountPoints2: F - F:\setup.exe
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\MountPoints2: {e7972e9b-8092-11e3-ae27-cc52af8797dd} - F:\setup.exe
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\MountPoints2: {eb1be002-35d7-11e3-a9c0-cc52af8797dd} - F:\LGAutoRun.exe
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\MountPoints2: {f991ad2b-11c2-11e3-9cbf-cc52af8797dd} - G:\setup.exe
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\...\MountPoints2: {fa73805c-21c8-11e6-ba62-cc52af8797dd} - G:\setup\setup.exe
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\Control Panel\Desktop\\SCRNSAVE.EXE -> 
HKU\S-1-5-18\Control Panel\Desktop\\SCRNSAVE.EXE -> 
GroupPolicy\User: Restriction <======= ATTENTION
ProxyServer: [S-1-5-21-1563957108-1290899176-1028708118-1000] => http=;https=
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Search Page = 
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Default_Search_URL = 
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
FF user.js: detected! => C:\Users\Martho\AppData\Roaming\Mozilla\Firefox\Profiles\u90kl714.default\user.js [2016-11-22]
S3 Baidu PC Faster FileShredder; \??\C:\Users\Martho\AppData\Local\Temp\[email protected]\FileKill_x64.sys [X]
2016-11-22 13:45 - 2016-11-25 16:11 - 00000000 ____D C:\ProgramData\{74E9F814-C737-42CC-B721-DBBC4059367A}
2016-11-22 18:17 - 2014-10-17 06:30 - 00000000 ____D C:\ProgramData\E1864A66-75E3-486a-BD95-D1B7D99A84A7
2015-04-25 20:09 - 2015-04-25 20:09 - 0000000 _____ () C:\Users\Martho\AppData\Roaming\1D6E.tmp
2015-04-26 20:12 - 2015-04-26 20:12 - 0009662 _____ () C:\Users\Martho\AppData\Roaming\em_64x64.ico
2013-11-23 19:14 - 2013-11-23 19:14 - 0099384 _____ () C:\Users\Martho\AppData\Roaming\inst.exe
2015-02-25 19:17 - 2015-02-25 19:17 - 0010102 _____ () C:\Users\Martho\AppData\Local\recently-used.xbel
2016-11-22 13:05 - 2016-11-22 16:22 - 0007598 _____ () C:\Users\Martho\AppData\Local\Resmon.ResmonCfg
2016-12-11 21:29 - 2016-12-11 21:29 - 0047292 _____ () C:\ProgramData\agent.1481513339.bdinstall.bin
2016-12-13 00:02 - 2016-12-13 00:02 - 0029423 _____ () C:\ProgramData\agent.1481608944.bdinstall.bin
AlternateDataStreams: C:\ProgramData\TEMP:373E1720 [242]
AlternateDataStreams: C:\ProgramData\TEMP:9E00596C [134]
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\Software\Classes\exefile:  <===== ATTENTION
HKU\S-1-5-21-1563957108-1290899176-1028708118-1000\Software\Classes\.exe: exefile =>  <===== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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