My computer is infected by [email protected]

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hi ,

i need your help very bad

3 days ago my computer got infected by [email protected] and it turned all my files to [email protected]

i followed all of their instructions and paid 2 bit coins and they send me the decryption key but from some reason it doesn't work .

the key they sent me is very unclear please contact me and i will sent you everything you need(screenshots) in order for you to help me.

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