Help I Opened a failure to deliver package email!

[ownerd 0]

scan_161216-104953.txt

Addition_16-12-2016 11.25.55.txt

FRST_16-12-2016 11.25.55.txt

[ownerd 0]

every file i have is crypted. i ran malware bytes and spyhunter, and a one time hitman malicious spyware scan...

[Kevin Zoll 309]

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
2016-12-16 13:49 - 2016-12-16 17:29 - 00000000 ____D C:\Users\Owner\AppData\Local\53c835
2016-12-16 13:48 - 2016-12-16 13:48 - 00001368 _____ C:\Users\Owner\Desktop\DECRYPT.txt
C:\Users\Google\AppData\Local\Temp\Setup.exe
C:\Users\Owner\AppData\Local\Temp\Abspdf.exe
C:\Users\Owner\AppData\Local\Temp\acfpdfu.dll
C:\Users\Owner\AppData\Local\Temp\acfpdfuamd64.dll
C:\Users\Owner\AppData\Local\Temp\acfpdfui.dll
C:\Users\Owner\AppData\Local\Temp\acfpdfuia64.dll
C:\Users\Owner\AppData\Local\Temp\acfpdfuiamd64.dll
C:\Users\Owner\AppData\Local\Temp\acfpdfuiia64.dll
C:\Users\Owner\AppData\Local\Temp\cdintf.dll
C:\Users\Owner\AppData\Local\Temp\GLFA201.tmp.EXE
C:\Users\Owner\AppData\Local\Temp\GLFC8CF.tmp.EXE
C:\Users\Owner\AppData\Local\Temp\GLFE276.tmp.EXE
C:\Users\Owner\AppData\Local\Temp\InstallAX.exe
C:\Users\Owner\AppData\Local\Temp\NeatExecAsUser64.exe
C:\Users\Owner\AppData\Local\Temp\PDFPRT400.exe
C:\Users\Owner\AppData\Local\Temp\processcheck.exe
C:\Users\Owner\AppData\Local\Temp\VistaTools64.dll
C:\Users\Owner\AppData\Local\Temp\xmllite.dll
Task: {1105AF55-00D4-40F6-A175-6E0115CBDBBF} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {76601B46-EAE0-4CD1-AE9D-1242D4511BA0} - System32\Tasks\{841E5A48-D789-4E13-878D-54AB99F03952} => pcalua.exe -a D:\setup.exe -d D:\
Task: {80B64335-F946-4EC2-A963-5412AF34FCC5} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {D6C8C2E2-6129-4C00-81B5-1FAE8A67498D} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {EC9C9A47-4097-408E-A5B4-B41D6D687ACC} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {ED0AD166-34DE-4555-B5F0-A4DB44F916F5} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\PROTECTOR_DLL.PROTECTORBHO" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\PROTECTOR_DLL.PROTECTORBHO.1" /f

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Kevin Zoll 309]

Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.