Chuck7 Posted October 13, 2009 Report Share Posted October 13, 2009 Hello! Upon Downloading A-Squared Free, I immediately ran a Quick-Scan, whereupon A-Squared detected about 200 threats (mostly Low or Medium); I selected these and Clicked "Quarantine"; For about 40 of these Threats, a dialog popped up informing me "Can Not Delete . . .". I assumed (yes, I know: dumb) that since I did not, at that moment, have the opportunity to record all those threat names-&-locations, I would simply Later Re-Run Quick-Scan to record those Can-Not-Delete Items so that I could (e.g.) submit them to this Forum. BUT!, when I later Re-Ran the Quick-Scan, the Scan found Zero Detections; I know that the reason for its finding Zero was _NOT_ because those threats were Not still on my system because I happened to remember a couple of the Threat Names (eg: "AdBuster") which I located in my Registry. How can I recover the list of the 40 Can-Not-Delete Threats that A-Squared originally discovered on my System? Thank you very much for your assistance! Chuck C. 1 Link to comment Share on other sites More sharing options...
Lynx Posted October 13, 2009 Report Share Posted October 13, 2009 Hi Chuck, and welcome to the forum You have to attach the report of a Deep Scan by a-squared. (See the reference to the instruction below) As for ...How can I recover the list of the 40 Can-Not-Delete Threats that A-Squared originally discovered on my System? Please wait with recovery/restoration procedure at the moment If you have items in quarantine then use "Save quarantine list" and attach the file in addition to other required log files. You will be advised about those items as well. ======= Read the following instructions START HERE, if you don't we are just going to send you back to this thread <--click Prepare and post the required log files into this thread Wait for reply from ShadowPuterDude, Katana, or JeanInMontana for assistance and further instructions. ======= My regards Link to comment Share on other sites More sharing options...
JeanInMontana Posted October 14, 2009 Report Share Posted October 14, 2009 Hi Chuck7, if you saved the log the items will be in there. Otherwise you can run a new scan. Please follow the instructions given by Lynx and I'll be happy to help you. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted October 17, 2009 Report Share Posted October 17, 2009 Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
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