Hugo Faes-Dupont 0 Report post Posted January 3, 2017 After the scan for malware the list gives seven problems . The files are not removable with Emsisoft Internet Security and they are logged as High risc. The files are : C:\Windows\SysWoW64\bthudtask.exe, EmailApis.dll, GamePanelExternalHook.dll, pla.dll and Windows and UI.CreDialogController.dll I hope for results in in this forum. Hugo Faes-Dupont / Belgium Share this post Link to post Share on other sites
stapp 150 Report post Posted January 3, 2017 Please follow the steps here and attach the requested logs so that one of our experts can help you. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Share this post Link to post Share on other sites
Kevin Zoll 309 Report post Posted January 7, 2017 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Share this post Link to post Share on other sites
