angusdog 0 Report post Posted January 29, 2017 (edited) On startup (win 10 x64) the tray icon does not "open up". This is after a complete removal and reinstall of Internet Sec. I enclose the relevant diagnostic log. Edited January 29, 2017 by GT500 Removed log from post. Quote Share this post Link to post Share on other sites
GT500 823 Report post Posted January 29, 2017 I removed the log from your post so that no one could see it. If you could send the log to me in a Private Message instead, then that would be great. Quote Share this post Link to post Share on other sites
angusdog 0 Report post Posted January 30, 2017 (edited) Improper attachment Edited January 30, 2017 by angusdog Incorrect attachment Quote Share this post Link to post Share on other sites
GT500 823 Report post Posted January 31, 2017 The log shows that the startup items for a2guard.exe is missing. It is possible that either WinPatrol or Spybot Search & Destroy are preventing it from being created. It's also possible that the option Enable real-time protection at startup is not enabled in Emsisoft Internet Security's settings. Lets try disabling WinPatrol, and if Spybot Search & Destroy has any real-time protection try disabling it as well, and then toggle the option Enable real-time protection at startup off and then back on in Emsisoft Internet Security, then restart your computer. Quote Share this post Link to post Share on other sites
angusdog 0 Report post Posted January 31, 2017 Fixed. Incorrect setting in IS itself. Thanks for your prompt help. Great product. Quote Share this post Link to post Share on other sites
GT500 823 Report post Posted January 31, 2017 You're welcome. Quote Share this post Link to post Share on other sites
