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PC messed up


janex
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I bought revo uninstaller and 1 got this Internet Security for free for 1 year. One week was ok, but suddenly i couldn't open any pictures, calculator not working, cortana/ search not working, couldn't download windows iso with media creation tool. Windows store not working. I tried to restore factory setting, checking rules etc. but nothing worked. Trying to unistall this Internet Security didn't help. Cleanup tool didn't solve anything. Windows 10 build in Firewall didn't turn on (error 13 on services). Finally i managed to use elvevated command prompt to restore my windows 10 firewall but after that i still needed to use powershell "Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}"  to restore pictures, calculator etc. Any of those action which solved my problem didn't work while Internet Security was not unistalled. I tried factory settings, checking rules etc. Fortunately i have some sort of knowledge and got my PC back to normal. I woulnd't recommend this software to anyone.

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@janex were there any weird Event Log errors from around the time the issue started? Had you run any scans in EIS right before this had happened?

Those particular symptoms don't make much sense, and would require EIS to make some sort of changes to your computer to cause them. If EIS had run no scans around the time it started, and had deleted nothing, then it shouldn't have been possible for it to have caused issues like that which persisted after an uninstall.

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