marinfr 0 Posted March 9, 2017 Report Share Posted March 9, 2017 Three different PC's were infected wth Spora. As a result file shares were also infected , Shadow copies were deleted as well. Trying to pay the ransome as I do not believe we have any choice . For some reason I cant seem to validate on their gateway spora.biz I input the only key I have USBB9-20EZZ-OTXKR-RFTXR-HKTRT-RGGKT-XKOYY I get in to the site But I cant synchronize. Has anyone seen this issue? I have also sent numerous emails to [email protected] with not responses Are the original files possibly able to be recovered through third party tools at all or are the deleted shadow copies able to be recovered? Any assistance would be appreciated . Quote Link to post Share on other sites
Sarah W 26 Posted March 9, 2017 Report Share Posted March 9, 2017 Hi marinfr, Spora is unfortunately not decryptable. You cannot recover shadow copies once deleted either. Do you have the ransom note still? In the new version, that should have all the information needed to synchronize. As a note, Emsisoft Anti-Malware would have prevented your system from being compromised and encrypted in the first place. So if you appreciate our support, why not do yourself and your files a favour and check our product out, and consider buying it. Regards, Sarah Quote Link to post Share on other sites
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