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soilentgreen

problem with updates

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I run version 2017.2.0.7219 and since the previous update (the one before 2017.2.0.7219)- 2 days ago, I have problem with the updates. When I turn on the computer and update  EIS , it stuck. sometimes on 65% sometimes on 87% and 99%. I restart the computer and it stuck again. only after I restart 3 times EIS, it succeed to update.

 

Thanks.

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Lets try getting a diagnostic log. You can find the instructions and download at this link.

When it's done, it will open a log in Notepad (as explained in the instructions). Please save this log somewhere easy to find, such as on your Desktop or in your Documents folder, and then send it to me in a Private Message so that I can take a look at it.

Important: Don't post the log publicly. It contains a copy of your a2settings.ini file, which contains encrypted license information. If someone were to figure out how to break that encryption, then someone else could use your license key.

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On 3/19/2017 at 9:57 AM, soilentgreen said:

I'll wait for the new version and I'll update you.

OK.

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