soilentgreen 1 Posted March 17, 2017 Report Share Posted March 17, 2017 I run version 2017.2.0.7219 and since the previous update (the one before 2017.2.0.7219)- 2 days ago, I have problem with the updates. When I turn on the computer and update EIS , it stuck. sometimes on 65% sometimes on 87% and 99%. I restart the computer and it stuck again. only after I restart 3 times EIS, it succeed to update. Thanks. Quote Link to post Share on other sites
GT500 861 Posted March 18, 2017 Report Share Posted March 18, 2017 Lets try getting a diagnostic log. You can find the instructions and download at this link. When it's done, it will open a log in Notepad (as explained in the instructions). Please save this log somewhere easy to find, such as on your Desktop or in your Documents folder, and then send it to me in a Private Message so that I can take a look at it. Important: Don't post the log publicly. It contains a copy of your a2settings.ini file, which contains encrypted license information. If someone were to figure out how to break that encryption, then someone else could use your license key. Quote Link to post Share on other sites
soilentgreen 1 Posted March 19, 2017 Author Report Share Posted March 19, 2017 Arthur it seems that now the updates works fine. I think the problem is appear only when the version of EIS update. I'll wait for the new version and I'll update you. Thanks. Quote Link to post Share on other sites
GT500 861 Posted March 21, 2017 Report Share Posted March 21, 2017 On 3/19/2017 at 9:57 AM, soilentgreen said: I'll wait for the new version and I'll update you. OK. Quote Link to post Share on other sites
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