Anti-Malware not starting

[Gren 0]

Over the last couple of days Anti-Malware has stopped starting for me. Whenever I boot up or try to restart it I get the following message :

"A major problem prevents application start. Anti-Malware cannot connect to the service application. Please reboot your PC and try again or contact support if the problem remains"

Now I've rebooted a couple of times and still the same. So I'm wondering as to whether there's something I can do or is it just a re-install thing?

Running AM alongside Online Armor paid for. Neither this nor anything else has changed for months.

Thanks

[Doezer 0]

Hi, I have exactly the same problem since today.

I've just disconnected from my VPN for a moment and EAM was switched off and since I can't restart it, even if I reboot my computer.

Although, I don't think the problem is coming from the VPN.

[Christian Mairoll 228]

Please uninstall and reinstall the latest Anti-Malware setup. It fixes the problem.

Sorry for the troubles!

[Doezer 0]

Okay, thanks for the quick answer, keep the good job !

[lsm_wck 0]

I have the same problem. But how to "uninstall and reinstall the latest Anti-Malware setup"? Can you provide some instruction? Thanks.

[sursmurf 0]

I had the same problem and uninstall/reinstall did solve it.

lsm_wck: Download the latest version and then just uninstall the current one from Add/Remove programs. Reboot and install the one you downloaded. Done.

[Doezer 0]

I also confirm this solution, now it works well.

[Gren 0]

Thanks for the help. Re-install works well

[Kees 0]

Experienced the same error pop-up for the last couple of weeks. Tried to re-install over the installed version, but it did not work. A clean install seems to have fixed it.

[Kees 0]

Update. The problem returned recently, but this time we managed to fix it without reinstalling. As it turned out, the file a2service.exe had disappeared from the main directory (c:\Program Files\ Emsisoft). Restoring the file from archive (or from elsewhere)solved the problem, with thanks to Emsisoft Support.

[Lynx 34]

Hi Kees,

That is very old thread - initially 28 September 2010

... "problem returned recently". Where and when?

What system you are using?

Please provide more information about your System Environment as in Forum Posting Rules #2)

Nothing like that ever noticed recently whether that is

- XP SP3 32 bit;

- Win7 32bit

- Win7 x64

Can you post any details, please in order to clarify the matter

My regards