nuzzmark Posted March 31, 2017 Report Share Posted March 31, 2017 I bought Emsisoft again, but am unsure if it will be delivered by snail mail or a download. When I bought it before, it was a download. I sent an email, but have not received any answer. I did get an email with all info with product key & license number. What now? Link to comment Share on other sites More sharing options...
Ken1943 Posted March 31, 2017 Report Share Posted March 31, 2017 If you have a key, just download the program and use that key when you install the program. Link to comment Share on other sites More sharing options...
GT500 Posted March 31, 2017 Report Share Posted March 31, 2017 You can download Emsisoft Internet Security from the following link at any time: http://dl.emsisoft.com/EmsisoftInternetSecuritySetup.exe Link to comment Share on other sites More sharing options...
nuzzmark Posted March 31, 2017 Author Report Share Posted March 31, 2017 Thanks for your help. I clicked on the link that was provided & the same thing happened. It download & when I try to open it, it says "failed." We can't call Emsisoft directly, so now I don't know what to do. Link to comment Share on other sites More sharing options...
nuzzmark Posted March 31, 2017 Author Report Share Posted March 31, 2017 Just a thought. Am I supposed to uninstall the previous Emsisoft program before trying to download the new one? I'm afraid to uninstall it for fear of not having any protection. Link to comment Share on other sites More sharing options...
GT500 Posted April 4, 2017 Report Share Posted April 4, 2017 If you have Emsisoft Anti-Malware installed, then you will have to uninstall it before you can install Emsisoft Internet Security. Note that we recommend restarting your computer twice after uninstalling, just to be sure that everything gets removed. Link to comment Share on other sites More sharing options...
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