JeremyNicoll

CLOSED 7538 Scan setting: ‘Scan in email data files’

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Using EIS on Win8.1 x64

There's no info in the help file about what this does.   The tickbox's label implies it is only(?) for Outlook/Thunderbird's files, so...  does that mean a particular file-extension or a few file-extensions, and does it mean ony when they are found in whatever are the typical locations that those apps would store their data files in?   What about data files for other email clients?

Is whatever is done in the scan of these files any different from what happened previously when a custom scan looked at these files, if that scan was done with filtering by file-extension turned off?  (I suppose I'm assuming that if filtering by extension was on, those files previously got skipped.)

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Hi Jeremy,

Agree, we missed to add that info in the tooltip, the following formats are supported:

dbx, mbox, mbx, mime, pst, TheBat!. And TNEF, and 2 more (details follow)

in previous versions these files were scanned anyways (independent of file extension settings). 

Detection of malicious files inside of mail archive causes the complete mail archive to be moved to Quarantine automatically (if set) after a scan, which can be an unwanted situation.

For this reason we now offer users to disable scanning of mail archives.

Thanks

 

 

 

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Ok, that makes more sense.  Remember that as well as the tooltip the help file (somewhat wordier) would benefit from this more detailed explanation.   One thing though, by no means every user of an email client would thing of such files as /archives/ - if you're using an offline reader, especially if POP3 rather than IMAP, the files are (or could be) the live mails, not archived old ones.

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