When I power on, the screens stays black with a frozen mouse cursor for a long time (30 seconds or more) then Windows finally begins to load and eventually reaches desktop. Meanwhile, the HDD light is blinking and running nonstop for no apparent reason.
Then, when I launch Firefox, I get an Emsisoft Internet Security error- see attached screenshot.
So now I'm completely unprotected and don't know why or what to do about it.
Is anyone here willing to send us debug logs for this issue? If so, please download the following ZIP archive and open it: http://cdn.emsisoft.com/Emsisoft_Debug_Tool.zip
Inside the ZIP archive is a batch file. Simply double-click on the batch file, and follow these steps:
If a popup asks about the Windows Command Processor please click Yes to allow it.
A blue window with white text will appear, and you should see a menu.
Click inside the blue window, and then press 1 o