cma6

License not recognized on 1 system

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On 1 of 4 systems for which I have a 2-year license, 10 days ago (6/8/17) I got "Component not recognized".. I uninstalled/reinstalled successfully.

Same thing happened on that system today 6/18/17. However, this time license not recognized and free 30-day period expired. So I no longer have a firewall on 1 of 4 systems and cannot use that system.

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Lets try getting a diagnostic log. You can find the instructions and download at this link.

When it's done, it will open a log in Notepad (as explained in the instructions). Please save this log somewhere easy to find, such as on your Desktop or in your Documents folder, and then send it to me in a Private Message so that I can take a look at it.

Important: Don't post the log publicly. It contains a copy of your a2settings.ini file, which contains encrypted license information. If someone were to figure out how to break that encryption, then someone else could use your license key.

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