sysadm01

EMS Mobile Security license transfer

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Hello,

I have upgraded my phone. When I enter my license key on the new phone, I'm getting message that the key have been already used.

How to transfer my license to new device?

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Dear sysadm01,

Thank you for your request.

Also thanks @stapp for helping out with this one.

Exactly, a license key (= activation code) for Emsisoft Mobile Security acts as a voucher and can only be entered one single time.

Under "My Devices" at the online portal for Emsisoft Mobile Security the entry for the old device needs to be removed in order to make your license work on the newer device: https://central.emsisoft.com/

If we can assist any further please just let us know.

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