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Hi,

Searching this morning for a formula to calculate the result of a multi-innings cricket match (it's a big game here in the UK and other parts of the world!) I downloaded and scanned with Emsisoft a zip file which the search had suggested might be able to help.  No negatives from Emsisoft so I unzipped the file.  I stopped unzipping it when a second and then a third zip file appeared.

I then completed scans by Emsisoft and in the process 19 I think it is malware objects were removed.   The EEK hasn't found any more since then.

However, my browser appears to have been hijacked.  Every so often a new tab (in Chrome) will appear with the message "Loading ... " although nothing else appears to happen.

I have also notice in the Programs section of Control Panel that there a program with what I suspect is a Russian name has been installed which has a publisher called Mail.ru.

Another search of the web seems to show there are removal tools for it - I'm very reluctant to click the "Yes" button (which is in English) in CP in order to remove it.

Can you help please?

Files as requested are attached. 

Thanks in advance.

 

 

Bob Patterson

scan_170711-142150.txt

FRST.txt

Addition.txt

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Just to add a bit more, Chrome was shut down until whatever has attempted to hijack it - assuming that's what it is - started it up, opened up a tab and attempted to connect to something called emboba.info using this url:

hxxp://emboba.info/8s30pygutln9eunjlv8oxt7euu59i05dm58j5213mpnd63u5qmt5fdj99ary4ouiix6me6it91o3z7v00t8sayx012oohxmfiz

It does seem to stall at that point with simply the word "Loading ..." on screen and nothing else.

Trust that helps a bit more.

 

Bob Patterson

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Bob,

Do the following:

Download AdwCleaner and save it on your desktop.

  1. Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  7. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

  1. Run the tool by double-clicking it.
  2. The tool will open and start scanning your system.
  3. Please be patient as this can take a while to complete depending on your system's specifications.
  4. On completion, a log is saved to your desktop and will automatically open.
  5. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

(Mail.Ru) C:\Program Files (x86)\Mail.Ru\Update Service\mrupdsrv.exe
(Mail.Ru) C:\Program Files (x86)\Mail.Ru\MailRuUpdater\MailRuUpdater.exe
(Google Inc.) C:\Users\Bob\Downloads\ChromeSetup(4).exe
(Google Inc.) C:\Users\Bob\AppData\Local\Temp\GUM7B39.tmp\GoogleUpdate.exe
(Google Inc.) C:\Users\Bob\AppData\Local\Temp\GUM7B39.tmp\GoogleUpdateSetup.exe
(Google Inc.) C:\Program Files (x86)\GUM8655.tmp\GoogleUpdate.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
(Google Inc.) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
HKU\S-1-5-21-1289445911-418436490-3298010669-1001\...\Run: [MailRuUpdater] => C:\Users\Bob\AppData\Local\Mail.Ru\MailRuUpdater.exe
GroupPolicy: Restriction <==== ATTENTION
GroupPolicy\User: Restriction <==== ATTENTION
CHR HKLM\SOFTWARE\Policies\Google: Restriction <==== ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <==== ATTENTION
CHR NewTab: Default ->  Not-active:"chrome-extension://bidckpnndigbjhmojikkhmejkfkpgoih/index.html", Not-active:"chrome-extension://pbfpcfkbnbbpipheoafoncekdejeiidh/popup.html"
CHR Extension: (Chrome Media Router) - C:\Users\Bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-07-11]
R2 mrupdsrv; C:\Program Files (x86)\Mail.Ru\Update Service\mrupdsrv.exe [1314008 2017-07-03] (Mail.Ru)
R2 Updater.Mail.Ru; C:\Program Files (x86)\Mail.Ru\MailRuUpdater\MailRuUpdater.exe [4155096 2017-07-03] (Mail.Ru)
2017-07-11 13:37 - 2017-07-11 13:37 - 07649280 _____ C:\Program Files (x86)\GUT8665.tmp
2017-07-11 13:37 - 2017-07-11 13:37 - 01130328 _____ (Google Inc.) C:\Users\Bob\Downloads\ChromeSetup(4).exe
2017-07-11 13:37 - 2017-07-11 13:37 - 00000000 ____D C:\Program Files (x86)\GUM8655.tmp
2017-07-11 13:35 - 2017-07-11 13:35 - 01130328 _____ (Google Inc.) C:\Users\Bob\Downloads\ChromeSetup(3).exe
2017-07-11 12:09 - 2017-07-11 12:09 - 00003180 _____ C:\WINDOWS\System32\Tasks\MailRuUpdater
2017-07-11 12:09 - 2017-07-11 12:09 - 00000000 ____D C:\Program Files (x86)\Mail.Ru
2017-07-11 12:08 - 2017-07-11 13:56 - 00000000 ____D C:\Users\Bob\AppData\Local\Mail.Ru
2017-07-11 12:08 - 2017-07-11 13:46 - 00000000 ____D C:\ProgramData\Mail.Ru
2017-07-11 12:07 - 2017-07-11 12:07 - 00003694 _____ C:\WINDOWS\System32\Tasks\7runewscombopsm
2017-06-28 18:55 - 2017-06-28 18:55 - 00002136 _____ C:\WINDOWS\System32\Tasks\{07E5224B-CAD3-4D63-982E-BA257EDBAD3B}
2017-06-28 18:55 - 2017-06-28 18:55 - 00002106 _____ C:\WINDOWS\System32\Tasks\{7739370D-92EE-4F4C-82E9-2D43857DCF84}
2017-06-28 18:55 - 2017-06-28 18:55 - 00002106 _____ C:\WINDOWS\System32\Tasks\{6C21084B-9BA1-4E5A-95F1-ADC15E36427E}
2017-07-11 13:37 - 2017-07-11 13:37 - 7649280 _____ () C:\Program Files (x86)\GUT8665.tmp
2017-07-11 12:07 - 2017-07-11 12:07 - 0399336 _____ (Mail.Ru) C:\Users\Bob\AppData\Local\Temp\KB1250BA9CB8B49911.exe
2017-07-11 12:12 - 2017-07-11 12:12 - 2584280 _____ () C:\Users\Bob\AppData\Local\Temp\KB12D8C2BC208D41B1.exe
2017-06-29 13:43 - 2017-06-29 13:43 - 3051288 _____ () C:\Users\Bob\AppData\Local\Temp\npp.7.4.2.Installer.exe
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{1423F872-3F7F-4E57-B621-8B1A9D49B448}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.27.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{1AC77AE9-9EC6-405A-9F9B-C06AB3C10B71}\InprocServer32 -> C:\Program Files\Microsoft Research\Image Composite Editor\ShellExtension.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{590C4387-5EBD-4D46-8A84-CD0BA2EF2856}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.30.3\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{59B55F04-DE14-4BB8-92FF-C4A22EF2E5F4}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.31.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{5C8C2A98-6133-4EBA-BBCC-34D9EA01FC2E}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.28.1\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{78550997-5DEF-4A8A-BAF9-D5774E87AC98}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.28.13\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{793EE463-1304-471C-ADF1-68C2FFB01247}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.29.5\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{8C46158B-D978-483C-A312-16EE5013BE04}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.33.3\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{C3BC25C0-FCD3-4F01-AFDD-41373F017C9A}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.26.9\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{CB492AF1-2CEF-4E58-BE47-471C77D0C8BA}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.32.7\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{CC182BE1-84CE-4A57-B85C-FD4BBDF78CB2}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.29.2\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1289445911-418436490-3298010669-1001_Classes\CLSID\{D1EDC4F5-7F4D-4B12-906A-614ECF66DDAF}\InprocServer32 -> C:\Users\Bob\AppData\Local\Google\Update\1.3.28.15\psuser_64.dll => No File
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers01: [VersionsPageShellExt] -> {9E42900A-85F9-4E67-9778-575FBBA0A81C} =>  -> No File
ContextMenuHandlers02: [Emsisoft Shell Extension] -> {AB77609F-2178-4E6F-9C4B-44AC179D937A} =>  -> No File
ContextMenuHandlers03: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ContextMenuHandlers03: [Emsisoft Shell Extension] -> {AB77609F-2178-4E6F-9C4B-44AC179D937A} =>  -> No File
ContextMenuHandlers06: [Emsisoft Shell Extension] -> {AB77609F-2178-4E6F-9C4B-44AC179D937A} =>  -> No File
ContextMenuHandlers06: [VersionsPageShellExt] -> {9E42900A-85F9-4E67-9778-575FBBA0A81C} =>  -> No File
Task: {237073BD-8175-4A13-A91D-70E8398879A9} - System32\Tasks\7runewscombopsm => Chrome.exe 7runews.com/bopsm <==== ATTENTION
Task: {33F2BFFC-5DBA-4C29-A772-67B28E17ABC5} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {5E49EC31-B00D-4092-86B6-64EE7C47B4FB} - \CCleanerSkipUAC -> No File <==== ATTENTION
Task: {6DCD307F-AA1A-4AB8-9144-86D2C66CEC95} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {77B91961-3D69-4BA1-A2C3-E58343790A4F} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {786B9FAB-F571-4224-9FEA-B39D40C0AA3B} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {9E3095C5-87BB-4B0E-92E4-57C1C3AA56D8} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {A967158A-3BEB-40F5-B730-2A8D72BF6DD7} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {ABF8E841-B368-4DFF-8BE3-F5F5C8004B46} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {BA591FD3-9761-46C7-88A8-B2260DD744B3} - System32\Tasks\MailRuUpdater => C:\Users\Bob\AppData\Local\Mail.Ru\MailRuUpdater.exe
Task: {D24DEE45-CE8B-4400-98AE-073C374842AA} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {F470CD23-42F4-4B34-B5B1-9D18234B8386} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {F6FF1A73-BEDA-4D8D-B322-D5C5DE7AE0C0} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {FF151966-A18B-4042-8BCB-A4B1359BE7A8} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
ShortcutWithArgument: C:\Users\Bob\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\ImplicitAppShortcuts\54006d977149216d\SMS from Gmail ™ & Facebook™ (MightyText).lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> --profile-directory=Default --app-id=iffdacemhfpnchinokehhnppllonacfj
AlternateDataStreams: C:\Users\HP_Owner:zylomtest [0]
AlternateDataStreams: C:\Users\HP_Owner:zylomtr{000HQ7FF-AD7A-3FG3-M7KB-24AAHNHOQVVS} [38]
AlternateDataStreams: C:\ProgramData\Temp:69199542 [144]
AlternateDataStreams: C:\ProgramData\Temp:810B9F0D [134]
AlternateDataStreams: C:\ProgramData\Temp:8DAF83BD [146]
AlternateDataStreams: C:\ProgramData\Temp:AE77C4CC [132]
AlternateDataStreams: C:\Users\Bob\Amazon Drive:com.amazon.drive.sync [86]
AlternateDataStreams: C:\Users\Bob\Amazon Drive:com.amazon.drive.sync.root [42]

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Kevin,

First of all my considerable thanks for your help in this matter.  It really is very much appreciated and enhances the already considerable - and growing - reputation Emsisoft has.

The files generated during the cleanup process are attached as requested.

I shall now reinstall Chrome and if there any further problems I will of course let you know.  And of course, if there is anything else I can contribute please don't hesitate to let me know.

Yours sincerely,

 

Bob Patterson

FixList.txt

AdwCleaner[C0].txt

JRT.txt

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Bob,

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Kevin,

As requested I've re-run EEK and FRST and the new scans are attached.

As far as I can tell everything is OK though I'm reluctant to have Chrome running for too long.  If you want me to use that - it was the centre of the problem - I'll happily do so if it adds knowledge.  Just let me know?

 

Bob

 

Addition.txt

FRST.txt

scan_170713-114733.txt

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Bob,

Use Chrome and let me know if it still has the same issue.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

2017-06-28 18:55 - 2017-06-28 18:55 - 00002308 _____ C:\WINDOWS\System32\Tasks\{1E787D12-4BFB-4018-9726-C808F4345D95}
Task: {36011272-B041-4322-8AC5-D5C00B8120D7} - \{07E5224B-CAD3-4D63-982E-BA257EDBAD3B} -> No File <==== ATTENTION
Task: {6ED129CA-CD1F-4BD8-935A-E52EF77D0808} - \{6C21084B-9BA1-4E5A-95F1-ADC15E36427E} -> No File <==== ATTENTION
Task: {CF544F60-9C7D-4EB1-9385-84C23610F9FD} - \{7739370D-92EE-4F4C-82E9-2D43857DCF84} -> No File <==== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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