Trooper

Can't Connect to my Work VPN

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Hi guys,

I am unable to connect to my work VPN.  We just have a Windows VPN so nothing fancy.  I know it is EIS because if I disable EIS, I can connect with no issue.  Ultimately I need to VPN into my work and then RDP into servers at my job.

Help please?

Thanks!

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For anyone else that may run into this issue, this is what fixed it for me.

When I went to Protection\Firewall I noticed that Trusted Network Traffic was listed as Private Networks which is legit since it is my home (wired) connection.

Then I noticed Manage Networks.  Low and behold my NIC was set to Public Network vs. Private Network which of course did not make sense to me.

In any event, made the change to Private Network, rebooted and BOOM!  I am connected to my work VPN and was able to RDP into my servers.  Sorry for jumping the gun!

Cheers!

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Hi everyone,

I did hear from David from Emsisoft.  Turns out, the reason for this, is because Windows 10 sets your default network to "Public", thus the reason for my issue.  I wish I had gone through the entire Emsisoft gui prior to posting here (and creating a ticket).  Would have avoided everyone's time.

Just wanted to thank David for his quick response and to also say sorry for the bother.  I should have went through the entire GUI of EIS prior to posting here.

Hope this helps someone else down the road!

Cheers!

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Our server administrator tried to update our forums on Wednesday morning, and there were some problems that necessitated restoring from a backup, so any messages posted during that time are gone.

I thought I had seen a reply from David to this topic Wednesday morning, however it looks like any staff replies disappeared after the backup was restored.

I'm glad to hear that David was able to help you sort out the issue. ;)

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