Guest Tempus

If someone should renew EIS

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Guest Tempus

 

Hi Emsisoft

Users who are not reading your blog/newsletter or visiting your forum, and is trying to renew their EIS, are meet by this notification " License renewal is currently not available for this key. " There is no explanation on the renew license website or link to your blog explaining the situation. Would It  not be an idea to place some sort on informatiom to the user as why renewal is currently not available for this product ?

Best regards Tempus

 

 

Edited by Tempus
Screenshot removed.

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The screenshot with your license key in it was visible to everyone, so I removed it from your post.

 

On 8/13/2017 at 8:20 AM, Tempus said:

Users who are not reading your blog/newsletter or visiting your forum, and is trying to renew their EIS, are meet by this notification " License renewal is currently not available for this key. " There is no explanation on the renew license website or link to your blog explaining the situation. Would It  not be an idea to place some sort on informatiom to the user as why renewal is currently not available for this product ?

Hopefully customers will contact support in this case, however I will ask about getting a link to the blog post about EIS added to the renewal page.

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