Trooper

Unable to Download EAM through Console

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I assume you guys are just using port 80 for downloads?  Or maybe 443?  When I go to download the client for deployment it goes to 2% and then stops.

Server 2012 R2 running the latest version of the console.

Thanks!

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Hi,

Typically, these issues occur when there are issues with permission rights, the installer is not accessible (typically because of the network hiccups) or simply there is not enough space on the server host (EAM installer uses around 270 MB). 2% means that download has been started, so we can assume that the permissions are just fine. If you still have enough space on the server (so we can cut out this reason), my advice would be to try to restart Emsisoft Enterprise Console Server Service. 

If you're still having download issues after restarting the server, let me know and we'll go from there.

Best regards,

Dana

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