stapp 152 Posted September 1, 2017 Report Share Posted September 1, 2017 EAM on win 10 Pro 64bit I paused EAM while I re-downloaded Eicar to test scanning. EAM restarted protection and while EAM was doing a malware scan I was looking in the Event Viewer. EAM caught Eicar and then I noticed scan was stuck on 99% on C\Windows\write.exe Could not use taskmanager to do a dump of Emsi, nothing at all would work so I did a hard shutdown. Find enclosed debug logs. + Screenshot of stuck scan before all desktop froze as well. +Screenshot of forensic logs for today +txt file of event viewer error for a2service radar_pre_leak64 a2guard_20170901102833(2972).zip Link to post Share on other sites
Frank H 104 Posted September 2, 2017 Report Share Posted September 2, 2017 Quote I paused EAM while I re-downloaded Eicar to test scanning. Were you running a malware scan when you paused EAM initially ? Link to post Share on other sites
stapp 152 Posted September 3, 2017 Author Report Share Posted September 3, 2017 10 hours ago, Frank H said: Were you running a malware scan when you paused EAM initially ? No. I paused EAM so I could download Eicar. Then when protection had restarted (10mins pause) it was then that I did the malware scan. Link to post Share on other sites
Frank H 104 Posted November 22, 2017 Report Share Posted November 22, 2017 do you still have this issue stapp ? Link to post Share on other sites
stapp 152 Posted November 23, 2017 Author Report Share Posted November 23, 2017 Cannot replicate it Frank. Just tried again. Link to post Share on other sites
Frank H 104 Posted November 23, 2017 Report Share Posted November 23, 2017 Thanks stapp Link to post Share on other sites
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