SmallTownTech 0 Report post Posted September 6, 2017 I was running the update process on a computer today (/u), and had an error: The update process was terminated. The key is registered with another machine. Reset required. This was after activating (with /k) with a valid key. We have 150 licenses for the commandline scanner, and still have free seats. What is the problem? How can I find out what the other machine is (given all installs use the same key)? How do I perform a reset? Quote Share this post Link to post Share on other sites
GT500 594 Report post Posted September 7, 2017 What version of a2cmd.exe do you have? I can clear the mapping history for the license if you send me the license key via a Private Message (don't post it publicly on the forums), and that should reset it so that you can use it. Assuming of course that you have the latest version of a2cmd.exe. Quote Share this post Link to post Share on other sites