Licence issues

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I have a 3-user licence for EIS which we are using curently only on 2 computers. I've tried to use it on a 3rd computer but EIS installer is no more available for download and EAM doesn't accept my key.

Key conversion wouldn't be a simple solution for me because I have no direct access to the other two computers for a couple of weeks to replace EIS with EAM (only through TeamViewer, but I don't like to install antivirus software remotely), so I've decided to renew an another EIS licence (expired in June), but your Licence Center doesn't allow me to do this.

I don't want to buy a new licence and loose my 3-year discount. What sould I do?

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Hello ggg,

Thank you for contacting our support.

I've just sent you a personal message (PM) via our support forum.

If we can assist any further please do not hesitate to contact us.


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