a simple question about the merge

[nakugaka 0]

before the question i need to note that english is not my native language 

but i want some clarification since i have 2 eis licences with more than 250 days left.

will those licenses convert automatically with the 50% days increase on 2 oct?

also a heads up pop up message to users that just wont disapear within 30 sec might be nice to all users since i found out just today 2 hours ago and i think a lot of users still dont know.

 

 

[Umbra 30]

6 hours ago, nakugaka said:

but i want some clarification since i have 2 eis licences with more than 250 days left.

will those licenses convert automatically with the 50% days increase on 2 oct?

Yes they will. Also, if you want, you can do the migration now and contact our support team for the licenses' extension.We will do it manually.

[GT500 589]

We have an FAQ about the process available at the following link:
https://helpdesk.emsisoft.com/Knowledgebase/Article/View/269/48/faq-about-emsisoft-internet-security

[cma6 3]

Arthur, I don't see any conversion of my EIS to EAM today.

[GT500 589]

License conversion should have been done an hour or two ago (from the time I am posting this), and EIS should convert to EAM as soon as it downloads the 2017.9 update. You can force that to happen sooner by manually updating if you would like to.

[cma6 3]

Arthur,  thanks for the tip, which did the trick.

[GT500 589]

You're welcome.