thecookerman 0 Report post Posted September 26, 2017 I have 9 licenses and they are all being used. Yesterday, the motherboard on of my computers decided to die. I now have a replacement computer and have installed EIS, but when I try to input my license key, it tells me I have no more licenses available. I can't go back and remove EIS from the old computer. How do I delete the license from the unusable computer so I can transfer it to the new one? Thanks in advance! Quote Share this post Link to post Share on other sites
KevinYu0504 1 Report post Posted September 27, 2017 As i know , when you enter the license on your new PC , Emsisoft will jump out a license confirm windows and show your license seats and how many PC you have been use before , and you can select your old PC ( which your broken one ) , than confirm it , and your new PC now should replace your old one , and your license should be work right now . if it's not working , than i will suggest you to contact Emsisoft by email , Sales/Licensing: [email protected] The response is faster and more privacy Quote Share this post Link to post Share on other sites
thecookerman 0 Report post Posted September 27, 2017 Thanks for responding! I contacted Emsisoft support and they helped get it corrected. Quote Share this post Link to post Share on other sites
GT500 593 Report post Posted September 27, 2017 It looks like Thomas Ott already assisted you with this. If you need anything else, then please be sure to let us know. Quote Share this post Link to post Share on other sites