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Do the following:

Download AdwCleaner and save it on your desktop.

  1. Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  7. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

  1. Run the tool by double-clicking it.
  2. The tool will open and start scanning your system.
  3. Please be patient as this can take a while to complete depending on your system's specifications.
  4. On completion, a log is saved to your desktop and will automatically open.
  5. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer: [DisallowRun] 1
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [1] Mshta.exe
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [2] powershell.exe
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [3] bitsadmin.exe
S3 dump_wmimmc; \??\C:\Gemscool\LostSaga\GameGuard\dump_wmimmc.sys [X]
S3 EagleXNt; \??\C:\Windows\system32\drivers\EagleXNt.sys [X]
U0 Partizan; system32\drivers\Partizan.sys [X]
U5 UnlockerDriver5; C:\Program Files\Unlocker\UnlockerDriver5.sys [4096 2010-07-05] () [File not signed]
S3 xhunter1; \??\C:\Windows\xhunter1.sys [X]
S3 xspirit; \??\C:\Windows\xspirit.sys [X]
2017-09-27 17:27 - 2017-09-27 17:37 - 000000034 _____ C:\Users\Public\Documents\{DE764086-1C0A-4DD3-90BA-0B93BDD794BE}
Task: {1CE65E92-2CD9-48C5-96A2-D3265F990FCD} - System32\Tasks\GoogleUpdateSecurityTaskMachine_OP => C:\Users\user\AppData\Local\Temp\079f3ff0e30145afbe6cf167d079890f\chipset.exe exec hide OKWANRHYCI.cmd  <==== ATTENTION
Task: {3A628856-DBA8-48F1-8D03-BB640D29D603} - System32\Tasks\GoogleUpdateSecurityTaskMachine_GS => C:\ProgramData\bcc8057eb83441ee9875c7ad83e8598c\chipset.exe exec hide VKNBRTGXLD.cmd  <==== ATTENTION
Task: {4B57413D-BA1B-43AD-8401-BD1419AE3931} - System32\Tasks\GoogleUpdateSecurityTaskMachine_ZS => C:\Users\user\AppData\Local\Temp\5fae3b42e3ed4742a1eda8c63830c5f2\chipset.exe exec hide MRDNJDMQPQ.cmd  <==== ATTENTION
Task: {910578AA-9F14-4072-8CD8-6087BDA7406E} - System32\Tasks\GoogleUpdateSecurityTaskMachine_UR => C:\Users\user\AppData\Local\4e01d6917ef84f59a998fdc155ccc7f9\chipset.exe exec hide AVBVFHTRWK.cmd  <==== ATTENTION
Task: {EBF2DFEB-1290-4DB6-B610-BA9861D3EE00} - System32\Tasks\GoogleUpdateSecurityTaskMachine_JR => C:\Users\user\AppData\Local\8e3839d343c644afacf12203b0b20644\chipset.exe exec hide TUWJBYSCJT.cmd  <==== ATTENTION
Reg: reg delete "HKEY_USERS\S-1-5-21-3393853819-73074403-155253753-1000\SOFTWARE\WEBAPP" /f
C:\Users\user\AppData\Local\Main.dat

Close Notepad.



NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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2 hours ago, Kevin Zoll said:

Do the following:

Download AdwCleaner and save it on your desktop.

  1. Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on the Scan button.
  4. After the scan has finished, click on the Clean button.
  5. Confirm each time with OK.
  6. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  7. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
    NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

 

Download Junkware Removal Tool and save it on your desktop.
 

  1. Run the tool by double-clicking it.
  2. The tool will open and start scanning your system.
  3. Please be patient as this can take a while to complete depending on your system's specifications.
  4. On completion, a log is saved to your desktop and will automatically open.
  5. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

 

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer: [DisallowRun] 1
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [1] Mshta.exe
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [2] powershell.exe
HKU\S-1-5-21-3393853819-73074403-155253753-1000\...\Policies\Explorer\DisallowRun: [3] bitsadmin.exe
S3 dump_wmimmc; \??\C:\Gemscool\LostSaga\GameGuard\dump_wmimmc.sys [X]
S3 EagleXNt; \??\C:\Windows\system32\drivers\EagleXNt.sys [X]
U0 Partizan; system32\drivers\Partizan.sys [X]
U5 UnlockerDriver5; C:\Program Files\Unlocker\UnlockerDriver5.sys [4096 2010-07-05] () [File not signed]
S3 xhunter1; \??\C:\Windows\xhunter1.sys [X]
S3 xspirit; \??\C:\Windows\xspirit.sys [X]
2017-09-27 17:27 - 2017-09-27 17:37 - 000000034 _____ C:\Users\Public\Documents\{DE764086-1C0A-4DD3-90BA-0B93BDD794BE}
Task: {1CE65E92-2CD9-48C5-96A2-D3265F990FCD} - System32\Tasks\GoogleUpdateSecurityTaskMachine_OP => C:\Users\user\AppData\Local\Temp\079f3ff0e30145afbe6cf167d079890f\chipset.exe exec hide OKWANRHYCI.cmd  <==== ATTENTION
Task: {3A628856-DBA8-48F1-8D03-BB640D29D603} - System32\Tasks\GoogleUpdateSecurityTaskMachine_GS => C:\ProgramData\bcc8057eb83441ee9875c7ad83e8598c\chipset.exe exec hide VKNBRTGXLD.cmd  <==== ATTENTION
Task: {4B57413D-BA1B-43AD-8401-BD1419AE3931} - System32\Tasks\GoogleUpdateSecurityTaskMachine_ZS => C:\Users\user\AppData\Local\Temp\5fae3b42e3ed4742a1eda8c63830c5f2\chipset.exe exec hide MRDNJDMQPQ.cmd  <==== ATTENTION
Task: {910578AA-9F14-4072-8CD8-6087BDA7406E} - System32\Tasks\GoogleUpdateSecurityTaskMachine_UR => C:\Users\user\AppData\Local\4e01d6917ef84f59a998fdc155ccc7f9\chipset.exe exec hide AVBVFHTRWK.cmd  <==== ATTENTION
Task: {EBF2DFEB-1290-4DB6-B610-BA9861D3EE00} - System32\Tasks\GoogleUpdateSecurityTaskMachine_JR => C:\Users\user\AppData\Local\8e3839d343c644afacf12203b0b20644\chipset.exe exec hide TUWJBYSCJT.cmd  <==== ATTENTION
Reg: reg delete "HKEY_USERS\S-1-5-21-3393853819-73074403-155253753-1000\SOFTWARE\WEBAPP" /f
C:\Users\user\AppData\Local\Main.dat

Close Notepad.

 


NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

 

 

AdwCleaner[C0].txt

JRT.txt

Fixlog.txt

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OK, that removed quite a bit of Adware related stuff.

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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16 minutes ago, Kevin Zoll said:

OK, that removed quite a bit of Adware related stuff.

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

do i need to use fixlist.txt again ? or just run FRST

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No, you do not need the fixlist again.

Do not rely by quoting my post, unless there is something you wish to include that needs clarification.  It just adds unnecessary data to the post.

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The EEK scan report is from the 2nd,  I need the EEK scan report the scan you just ran.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

GroupPolicy: Restriction ? <==== ATTENTION
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
Reg: reg delete "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{4D36E96C-E325-11CE-BFC1-08002BE10318}" /f
Reg: reg delete "HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\{4D36E96C-E325-11CE-BFC1-08002BE10318}" /f

Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

 

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H'm EEK may not be updating the scan log properly.  Go to Logs -> Scan Logs and export today's scan log.

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore

  • Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

Run Windows Update and update your Windows Operating System.

Articles to Read:
How to Protect Your Computer From Malware
How to keep you and your Windows PC happy
Web, email, chat, password and kids safety
How Did I Get Infected?

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread.

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