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the console does not respond


GREGORY
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Hi,

It looks that you have an issue with the database backup/restore process. The dev team needs the logs and eventually the backup databases in order to be able to pinpoint the problem, so can you please send them to me in a PM? If you have issues with respect to that process, let me know and I will get back to you with a PM containing instructions on how to collect the logs.

Best regards,

Dana

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Hi and thanks.

The issue started a couple of days ago when the new build installed.  I have re-installed a downloaded version over the top of the existing installation and this has not helped.  I have removed EEC, keeping settings, and re-installed.  No improvement.

Services are running OK.

Suggestions would be welcome!

 

Thanks.

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