cubis12321 Posted October 10, 2017 Report Share Posted October 10, 2017 So my EIS license expired at the end of the last month, right before the conversion to EAM. I didn't renew it then cause I wanted to try out other AV's. Didn't really find anything better, so I wanted to get back to Emsi but I can't find a way to renew the license. The renewal page no longer takes EIS keys. Does this mean I lose the loyalty discount or is there a way around it? Link to comment Share on other sites More sharing options...
HAWKI Posted October 10, 2017 Report Share Posted October 10, 2017 1 hour ago, cubis12321 said: So my EIS license expired at the end of the last month, right before the conversion to EAM. I didn't renew it then cause I wanted to try out other AV's. Didn't really find anything better, so I wanted to get back to Emsi but I can't find a way to renew the license. The renewal page no longer takes EIS keys. Does this mean I lose the loyalty discount or is there a way around it? The accumlated EIS loyalty years are intended to be applicable to new EAM licenses of Pre-Oct 2 EIS license holders. Did you try to renew by "Renewing an EAM License" and entering your license code? If that does not work looks like cuz of your circumstances might have to submit a CS ticket. Link to comment Share on other sites More sharing options...
GT500 Posted October 10, 2017 Report Share Posted October 10, 2017 6 hours ago, cubis12321 said: So my EIS license expired at the end of the last month, right before the conversion to EAM. I didn't renew it then cause I wanted to try out other AV's. Didn't really find anything better, so I wanted to get back to Emsi but I can't find a way to renew the license. The renewal page no longer takes EIS keys. Does this mean I lose the loyalty discount or is there a way around it? Send me your license key in a Private Message (please don't post it publicly), and I will manually convert it to an Emsisoft Anti-Malware license key so that you can renew it. Link to comment Share on other sites More sharing options...
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