stapp 160 Posted October 24, 2017 Report Share Posted October 24, 2017 Frank just wondering if you can see any reason why sometimes it takes so long for the first update of the day to happen after a cold boot on Win 7 (machine turned off at night) This morning it took 18 minutes from when protection first started. Yesterday 16 minutes. The day before that 2 minutes. The day before that 9 minutes. Auto updates during the day are fine and on time. Debug logs for today plus forensics .txt attached. a2service_20171024044106(852).zip Forensics_171024-050217.txt EDIT.. just noticed that it seems to want to update after cold boot at the same time of day as the last update the day before . Should it be doing that? Link to post Share on other sites
Umbra 30 Posted October 24, 2017 Report Share Posted October 24, 2017 I didn't pay attention to that, i saw the popup quite fast after i boot my machine the morning, i will keep an eye on it tomorrow morning. Link to post Share on other sites
stapp 160 Posted October 24, 2017 Author Report Share Posted October 24, 2017 2 hours ago, Umbra said: I didn't pay attention to that, i saw the popup quite fast after i boot my machine the morning, i will keep an eye on it tomorrow morning. Umbra do you not have Update logs and Forensic logs in your GUI for previous days that you can look at? Link to post Share on other sites
Umbra 30 Posted October 24, 2017 Report Share Posted October 24, 2017 I just checked, my updates took less than 30 seconds for every morning from the 19 to 24/10/2017. Do you use Hybrid Boot (Fast Boot) ? Link to post Share on other sites
stapp 160 Posted October 24, 2017 Author Report Share Posted October 24, 2017 Windows 7 doesn't have the Fast Boot feature that Win 8 and 10 does Also just to clarify, I am not talking about the length of time is takes to update after first boot of the day.. I am talking about the time it takes for the update to START. Link to post Share on other sites
Umbra 30 Posted October 24, 2017 Report Share Posted October 24, 2017 I overlooked you were on Win7...my bad. Link to post Share on other sites
stapp 160 Posted October 24, 2017 Author Report Share Posted October 24, 2017 Just for info, this is happening on the machine that I deleted the log.db3 on https://support.emsisoft.com/topic/28545-updates-log-in-8006-not-recording/?tab=comments#comment-177707 Link to post Share on other sites
Frank H 109 Posted October 24, 2017 Report Share Posted October 24, 2017 hey stapp, we're checking your logs atm Link to post Share on other sites
Frank H 109 Posted October 24, 2017 Report Share Posted October 24, 2017 Quote EDIT.. just noticed that it seems to want to update after cold boot at the same time of day as the last update the day before . Should it be doing that? yes i noticed that too. Update should start instantly (when cpu<20%) after a cold boot, when the last-update took place longer ago than the set update interval (which is 1hr in your case). We'll check this Link to post Share on other sites
Frank H 109 Posted November 22, 2017 Report Share Posted November 22, 2017 fyi: this issue is fixed in the upcoming beta Link to post Share on other sites
stapp 160 Posted November 29, 2017 Author Report Share Posted November 29, 2017 Confirmed as fixed here. Link to post Share on other sites
Frank H 109 Posted November 29, 2017 Report Share Posted November 29, 2017 Thanks stapp Link to post Share on other sites
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