stapp 150 Report post Posted October 26, 2017 Windows 10 build 1709 using autoupdater. As it was downloading I got the popup for app restart required. I said yes. After GUI was loaded it said I was on 8100 but Forensics said the updates had been cancelled by me. I then did a manual update which uploaded some more stuff and also asked me for an app restart. Debug logs attached, plus screenshot of Forensics and copies of the 2 update logs inside zip. update log 1 is the one EAM says I cancelled and shows some things were updated and some were not. update log 2 shows what was updated via manual update a couple of minutes later. a2guard_20171026075450(6784).zip Share this post Link to post Share on other sites
mik 0 Report post Posted October 26, 2017 Thanks for your feedback. Could you please send me also Logs\logs.db3 file in private? Share this post Link to post Share on other sites
stapp 150 Report post Posted October 26, 2017 Just now, mik said: Thanks for your feedback. Could you please send me also Logs\logs.db3 file in private? That machine is upstairs, give me 5 minutes mik. Share this post Link to post Share on other sites
stapp 150 Report post Posted October 26, 2017 logs sent via pm. Share this post Link to post Share on other sites
mik 0 Report post Posted October 27, 2017 Working with them. Thanks/ Share this post Link to post Share on other sites
mik 0 Report post Posted October 27, 2017 The issue has been fixed. The fix will appear in one of next updates. Share this post Link to post Share on other sites
Frank H 102 Report post Posted October 27, 2017 @stapp we've fixed this issue in current beta 2017.10.0.8134 it's a very rare one, so i doubt if you could have replicated the issue anyways. Share this post Link to post Share on other sites
