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santiago

Lukitus. How to recover information?

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That may be the Locky ransomware. I recommend uploading a copy of the ransom note and an encrypted file to ID Ransomware to verify that:
https://id-ransomware.malwarehunterteam.com/

You can copy the address of the results at ID Ransomware, and paste them into a reply if you'd like for me to review them.

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