DRM

CLOSED EMsisoft Repeatedly Reports "Some detections could not be removed. It is necessary to restart computer in order to remove them."

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

BootExecute: autocheck autochk *  C:\Windows\system32\eamclean.exe \??\C:\Windows\system32\eamclean.dat eamclean
GroupPolicy: Restriction - Chrome <==== ATTENTION
2017-10-29 09:51 - 2017-03-12 21:14 - 000004112 _____ C:\Windows\System32\Tasks\{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4}
2017-04-07 17:09 - 2017-04-07 17:09 - 000013013 _____ () C:\Users\DRM\AppData\Roaming\Comma Separated Values (Windows).CAL
2017-10-13 15:33 - 2017-10-13 15:37 - 000020480 _____ () C:\Users\DRM\AppData\Roaming\pushdata.sqlite
2017-05-03 15:46 - 2017-05-03 15:46 - 000000323 _____ () C:\Users\DRM\AppData\Local\LMIR0001.tmp_r.bat
2013-01-02 17:20 - 2013-01-02 17:20 - 000726016 _____ (Igor Pavlov) C:\Users\DRM\AppData\Local\Temp\7z.dll
2013-01-02 17:20 - 2013-01-02 17:20 - 000150016 _____ (Igor Pavlov) C:\Users\DRM\AppData\Local\Temp\7z.exe
2013-01-02 17:20 - 2013-01-02 17:20 - 000023477 _____ () C:\Users\DRM\AppData\Local\Temp\dtkill.exe
2013-01-02 17:20 - 2013-01-02 17:20 - 000006656 _____ (doubleTwist Corperation) C:\Users\DRM\AppData\Local\Temp\Executor.exe
2017-04-26 08:34 - 2017-04-26 08:34 - 016790864 _____ () C:\Users\DRM\AppData\Local\Temp\gusetup1.exe
2017-04-25 06:38 - 2017-04-25 06:38 - 016790864 _____ () C:\Users\DRM\AppData\Local\Temp\gusetup3.exe
2017-03-29 15:12 - 2017-03-29 15:12 - 016790376 _____ () C:\Users\DRM\AppData\Local\Temp\gusetup5.exe
2017-04-10 21:33 - 2017-04-10 21:33 - 016793560 _____ () C:\Users\DRM\AppData\Local\Temp\gusetup7.exe
2017-05-08 06:55 - 2017-05-24 13:15 - 016893560 _____ () C:\Users\DRM\AppData\Local\Temp\gusetup8.exe
2017-04-23 18:47 - 2017-04-23 18:47 - 010577880 _____ () C:\Users\DRM\AppData\Local\Temp\HPPSdr.exe
2017-06-19 19:36 - 2017-06-19 19:36 - 000739904 _____ (Oracle Corporation) C:\Users\DRM\AppData\Local\Temp\jre-8u131-windows-au.exe
2017-07-25 14:38 - 2017-07-25 14:38 - 000739904 _____ (Oracle Corporation) C:\Users\DRM\AppData\Local\Temp\jre-8u141-windows-au.exe
2017-10-21 13:40 - 2017-10-21 13:40 - 001856576 _____ (Oracle Corporation) C:\Users\DRM\AppData\Local\Temp\jre-8u151-windows-au.exe
2017-06-16 21:10 - 2017-04-12 09:20 - 002068648 _____ (SAMSUNG Electornics Co., Ltd.) C:\Users\DRM\AppData\Local\Temp\LiveUpdater.exe
2017-11-24 10:01 - 2017-11-24 10:01 - 001620992 _____ (Sysinternals - www.sysinternals.com) C:\Users\DRM\AppData\Local\Temp\PROCEXP64.exe
2017-04-15 17:34 - 2017-11-14 21:04 - 013704824 _____ () C:\Users\DRM\AppData\Local\Temp\reflectPatch.exe
2017-09-20 15:27 - 2017-09-20 15:27 - 032083544 _____ (RootsMagic, Inc.                                            ) C:\Users\DRM\AppData\Local\Temp\RM7Setup.exe
2017-05-06 10:15 - 2017-05-06 10:16 - 009623832 _____ (Samsung Electronics Co., Ltd.) C:\Users\DRM\AppData\Local\Temp\SAMSUNG_USB_Driver_for_Mobile_Phones.exe
2017-05-07 08:11 - 2010-05-18 17:23 - 000072520 _____ (Apple Inc.) C:\Users\DRM\AppData\Local\Temp\SetupAdmin.exe
2013-04-23 14:15 - 2013-04-23 14:15 - 004995416 _____ (Microsoft Corporation) C:\Users\DRM\AppData\Local\Temp\vcredist_x86-2010.exe
2013-01-02 17:20 - 2013-01-02 17:20 - 006560088 _____ (Microsoft Corporation) C:\Users\DRM\AppData\Local\Temp\vcredist_x86-2012.exe
2017-04-07 14:35 - 2017-04-07 14:35 - 011534624 _____ (VS Revo Group                                               ) C:\Users\DRM\AppData\Local\Temp\VSUSetup.exe
CustomCLSID: HKU\S-1-5-21-1123327017-3724100226-3295280940-1000_Classes\CLSID\{5437FDFA-9EC9-4CCC-8531-42F8D9C19AF7}\InprocServer32 -> no filepath
ContextMenuHandlers1: [Glary Utilities] -> [CC]{B3C418F8-922B-4faf-915E-59BC14448CF7} =>  -> No File
ContextMenuHandlers1: [ZLAVShExt] -> [CC]{D9872D13-7651-4471-9EEE-F0A00218BEBB} =>  -> No File
ContextMenuHandlers2: [a-squared Anti-Malware Shell Extension] -> [CC]{AB77609F-2178-4E6F-9C4B-44AC179D937A} =>  -> No File
ContextMenuHandlers2: [a-squared Anti-Malware Shell Extension x64] -> [CC]{E3F21FC7-6D65-48E7-B62B-E9ED8200C764} =>  -> No File
ContextMenuHandlers2-x32: [Glary Utilities] -> [CC]{B3C418F8-922B-4faf-915E-59BC14448CF7} =>  -> No File
ContextMenuHandlers6: [a-squared Anti-Malware Shell Extension] -> [CC]{AB77609F-2178-4E6F-9C4B-44AC179D937A} =>  -> No File
ContextMenuHandlers6: [a-squared Anti-Malware Shell Extension x64] -> [CC]{E3F21FC7-6D65-48E7-B62B-E9ED8200C764} =>  -> No File
ContextMenuHandlers6-x32: [Glary Utilities] -> [CC]{B3C418F8-922B-4faf-915E-59BC14448CF7} =>  -> No File
ContextMenuHandlers6-x32: [ZLAVShExt] -> [CC]{D9872D13-7651-4471-9EEE-F0A00218BEBB} =>  -> No File
Task: {0023B76B-FB62-4B5A-A5DC-FA70D92550A8} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {07B10276-592D-4F42-935C-1C0C85AD6212} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {0FB59AF2-7F13-4CF6-8E6E-266D5D38CB51} - \Open Ensign -> No File <==== ATTENTION
Task: {176023A9-FAD3-4653-B823-4295C549AF69} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {17F4973F-5EEF-493B-B205-6DFF6AE319C2} - System32\Tasks\{8A51D85F-CF13-4A81-946A-CF19E6CFE189} => C:\Windows\system32\pcalua.exe -a C:\Users\DRM\AppData\Local\Temp\{4C7A9A6D-B68E-4985-B796-1FBE3039A646}\setup.exe -d "C:\Program Files (x86)\Mozilla Firefox" <==== ATTENTION
Task: {18CA4D72-D4B3-4765-A29A-66DA16DA2AA6} - \LogMeIn GUI -> No File <==== ATTENTION
Task: {30F111C8-E553-41BE-8AE2-E8CB2C10AA9B} - \SpeedFixTool_Start -> No File <==== ATTENTIONC:\Users\DRM\AppData\Local\Temp\FreeCommander620\01 <==== ATTENTION
Task: {465AB19B-9BBA-4291-8AB1-D4F97F150120} - \SpeedFixTool_Popup -> No File <==== ATTENTION
Task: {5190920F-8019-498F-AF6D-FD4477FA8A39} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {6444681D-9300-42AC-8547-758C2C21BC89} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {A50C35B3-3CDE-428C-B8E8-D70E0795DD50} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {D49D074A-F921-4D34-B1C2-F18C6035E7E9} - System32\Tasks\MasterSeeker.UACBypass.bd9c77202cca4f6c15ad060942bd5315 => C:\Users\DRM\AppData\Local\Temp\wz9d57\MasterSeeker.exe <==== ATTENTION
Task: {DE26AC64-C350-43D3-B6AB-F1C50CF8D053} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
AlternateDataStreams: C:\Windows:nlsPreferences [770]
AlternateDataStreams: C:\ProgramData\TEMP:58A5270D [442]
AlternateDataStreams: C:\ProgramData\TEMP:5C321E34 [1380]
AlternateDataStreams: C:\ProgramData\TEMP:AEC0AC81 [248]
AlternateDataStreams: C:\ProgramData\TEMP:FD9CE1F3 [242]

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running.

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Just a few items that need to be fixed.

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

Task: {36EF770E-5865-4D57-986A-1A5D717F8394} - System32\Tasks\{81226695-B8D5-40CC-8C98-643F71638348} => C:\Windows\system32\pcalua.exe -a C:\Users\DRM\AppData\Local\Temp\FreeCommander620\01\FontInstaller.exe -d C:\Users\DRM\AppData\Local\Temp\FreeCommander620\01 <==== ATTENTION
Task: {D68A587E-8884-4F92-AEBF-28A50763D855} - \{5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} -> No File <==== ATTENTION
AlternateDataStreams: C:\Windows:nlsPreferences [386]

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

Run Windows Update and update your Windows Operating System.

Articles to Read:
How to Protect Your Computer From Malware
How to keep you and your Windows PC happy
Web, email, chat, password and kids safety
How Did I Get Infected?

That should take care of everything.

Safe Surfing!

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4 hours ago, Kevin Zoll said:

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK

Run Windows Update and update your Windows Operating System.

Articles to Read:
How to Protect Your Computer From Malware
How to keep you and your Windows PC happy
Web, email, chat, password and kids safety
How Did I Get Infected?

That should take care of everything.

Safe Surfing!

 

I did as you directed. 

 

   Now my system won't check for Windows updates.  It gives the attached error.  I restarted my system several times.

 

DRM

DRM_Windowsa_UPdate_Error_2017-12-04_2035.png
Download Image

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I going to have you run a tool that will reset certain areas of Windows to the defaults.

Download Windows Repair by Tweaking.com http://www.tweaking.com/content/page/windows_repair_all_in_one.html to your desktop. Use the direct download link for the Portable version of Windows Repair by Tweaking.com

  • Double-click "tweaking.com_windows_repair_aio.zip" and extract the "Tweaking.com - Windows Repair" folder to your desktop.
  • Now open this folder and double-click "Repair_Windows.exe".
  • Click the "Repairs" tab on the far right.
  • Click the "Open Repairs" button (bottom right)

 Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.

  • Click "Unselect All"
  • Put a checkmark in the following items:
    • 01 - Reset Registry Permissions
    • 02 - Reset File Permissions
    • 03 - Reset Service Permissions
    • 10 - Remove Policies Set By Infections
    • 16 - Repair Windows Updates
    • 18 - Repair Volume Shadow Copy Service
    • 25 - Restore Important Windows Services
    • 26 - Set Windows Services To Default Startup

Note: Leave everything else unchecked

  • Put a checkmark in "Restart System When Finished"
  • Now click the "Start" button (bottom right)

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Done.

 

   Restarted several times.

   System is slower than usual, but that could be coincidental.

 

   Thank you for your help!!!!

 

DRM

 

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Hi,

Sometimes resetting things does slow down the system.  It's an unfortunate side effect that, but after a while the system seems to correct the startup issues on its own.

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