Cannot delete bin64/epp.sys

[Aus Andy 0]

I wanted to remove EEK as the were some issues, I have tried to delete the whole the Emsisoft emergency kit folder in which all files except epp.sys was deleted. A pop up was appearing saying '  The action can't be completed because the file is open in another program. Close the file and try again.' How can I remove this file?

 

 

[GT500 572]

Do the instructions to unregister the EPP driver at the following link help?
https://helpdesk.emsisoft.com/Knowledgebase/Article/View/244/0/error-message---computer-resource-problem

[Aus Andy 0]

The instruction provided did help to remove the file in question ,  however when I re-downloaded the application there was an error that EEK cannot start. Note that I have extracted the files by using z-zip ( Right clicking the RAR archive, selecting Z-zip  and then extract file) .  This error stated 'The application was unable to start correctly (0xc0000022). Click OK to close the application.' Any suggestion about resolving this issue?

[GT500 572]

Have you tried adding the Emsisoft Emergency Kit folder to the exclusions in your anti-virus software?

Also, what version of Windows are you trying to run it on?