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Hi czr27, welcome to the forum

Unfortunately not many are able to read your message

{added} According to what I got using translation - the request is about the detection list and whether to quarantine or use right-click and add to the White List from the po-pup menu.

But there is no information about the detections

Please use Translation Software (there are quite a few around) if you require an advice for malware removal

=======

Read the following instructions

START HERE, if you don't we are just going to send you back to this thread <--click

Prepare and post (attach) the required log files into this thread

Wait for reply from ShadowPuterDude, Katana, or JeanInMontana

for assistance and further instructions.

=======

Translation Links for Forum Instructions

My regards

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Hi czr27, welcome to the forum

Unfortunately not many are able to read your message

{added} According to what I got using translation - the request is about the detection list and whether to quarantine or use right-click and add to the White List from the po-pup menu.

But there is no information about the detections

Please use Translation Software (there are quite a few around) if you require an advice for malware removal

=======

Read the following instructions

START HERE, if you don't we are just going to send you back to this thread <--click

Prepare and post (attach) the required log files into this thread

Wait for reply from ShadowPuterDude, Katana, or JeanInMontana

for assistance and further instructions.

=======

Translation Links for Forum Instructions

My regards

Sorry,my english is poor.But I hope you will understand my meaning.I hope something of anti-Malware to be chosen.When I get the list of scaning result,I click the right of the mouse one of malware is chosen,and i hope than i can choose a command to make the file to white list.Also in the Isolation list , i click the right mouse and one malware is chosen,and i hope after it i can choose a command to make the file i have chosen go to white list.I hope you know my description.haha my english is really poor sorry

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Hi czr27,

That's what was suspected according to the translation I posted

Yes, you can use Right-Click & White List the item(s), so they will ignored during subsequent scans

As for the "isolation" use <<Quarantine>> button for the selected item(s)

Anyway, this is not a question for the "Malware Removal" section

Do you have issues with suspected malware?

If you have, please follow the instruction

If not, please reply and your request can be moved to the appropriate section of the forum

Are you using full EAM Suite or Free Edition?

My regards

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Hi czr27,

That's what was suspected according to the translation I posted

Yes, you can use Right-Click & White List the item(s), so they will ignored during subsequent scans

As for the "isolation" use <<Quarantine>> button for the selected item(s)

Anyway, this is not a question for the "Malware Removal" section

Do you have issues with suspected malware?

If you have, please follow the instruction

If not, please reply and your request can be moved to the appropriate section of the forum

Are you using full EAM Suite or Free Edition?

My regards

I hope that I can choose one file and move it to White List not whole files and the special behaviour.

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1st, please do not use whole quotes all the time.

Then yes, you can choose different types for White-Listing

See the drop-down list supplied for current item (Type Column)

Finally, you did not answer the question above(please read it again):

Into what section we have to move this request?

My regards

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude or Lynx to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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