Thomas Schoessow Posted February 15, 2018 Report Share Posted February 15, 2018 We are using the Enterprise Console with a number of Client computers. On two computers the File guard and Behavior Blocker are trying to quarantine a "know to be good" exe while trying to start that application. Is there any way to add that file to a policy, so that it will no longer be quarantined ?. The clients are using a RDP Connection and try to start that application on the terminal server. All other clients do not try to quarantine that exe. Regards Thomas Schoessow Link to comment Share on other sites More sharing options...
Frank H Posted February 15, 2018 Report Share Posted February 15, 2018 Hi Thomas, You can easily add Behavior Blocker monitoring exclusions in EEC, in the computergroup policies. Add a new monitoring exclusion (pick any file from the eec server,) and manually change the path to the one you need on your clients. ps. i noticed that your screenprint shows an issue, as File Guard is not involved in the Quarantining process.Will be fixed. I hope this helps Link to comment Share on other sites More sharing options...
Thomas Schoessow Posted February 18, 2018 Author Report Share Posted February 18, 2018 Hi Frank, I added the file \\192.168.212.43\D$\Daten\albiswin\albisCS.exe to the list "Exclude from monitoring". Will check the effects tomorrow... Thanks so far Thomas Link to comment Share on other sites More sharing options...
Frank H Posted February 26, 2018 Report Share Posted February 26, 2018 Hi Thomas, Did adding the exclusion work for you? Thanks Link to comment Share on other sites More sharing options...
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