Del 0 Posted June 13, 2018 Report Share Posted June 13, 2018 Hello I was unable to remove file/program that keeps popping up on the desktop. The pop up is a small blue rectangle box with the words "please wait" Task manager has this app named "Windows Static Word (32bit)" File location is in C:/user/AppData/Roaming/StaticCheck/Audiod.exe The Audiod.exe file is associated with AnyCom I have used task manager to end the process as I was unable to simply remove the program from the task bar, and continued to delete the StaticCheck folder with the Audiod.exe file once the process has been cancelled. The file and folder keeps on regenerating followed up by the annoying pop up "please wait" I have tried using Malawarebytes / CClener and your own EMSI cleaner, all have been unsuccessful. Any advice would be appreciated as there does not appear to be much info in regards to this file? Regards Del audiod.exe Link to post Share on other sites
stapp 160 Posted June 13, 2018 Report Share Posted June 13, 2018 Please follow the steps here and attach the requested logs so that one of our experts can help you. https://support.emsisoft.com/announcement/2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ 1 Link to post Share on other sites
drady 0 Posted June 14, 2018 Report Share Posted June 14, 2018 any answers? Link to post Share on other sites
stapp 160 Posted June 14, 2018 Report Share Posted June 14, 2018 1 hour ago, drady said: any answers? Your thread is here https://support.emsisoft.com/topic/29640-windows-static-word-removal-issue/?tab=comments#comment-185181 Link to post Share on other sites
Kevin Zoll 311 Posted June 18, 2018 Report Share Posted June 18, 2018 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread. Link to post Share on other sites
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