.crab ransom virus problem

[jagmeet 0]

i wnat decrypt my file

[GT500 841]

I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

You can paste a link to the results into a reply if you would like for me to review them.

[jagmeet 0]

sir,

i have attatch 2 files , please unzip file and check ransom virus, then tell me please

you can calll me if you want my mob no: ..(number removed)

 

by jagmeet

thanks 

 

CRAB-DECRYPT.txt

uti.rar

[GT500 841]

ID Ransomware says it's GandCrab 2:
https://id-ransomware.malwarehunterteam.com/identify.php?case=5d40e714d50896e8fcb82e0e1fe5487760e614c1
(more info)

The ransom note says it is GandCrab 3. (more info)

Both use secure encryption, and the files will not be decryptable without first obtaining the private key from the criminals who made the ransomware.

In the case of ransomware like this, which uses secure encryption and generates new public/private keys for every computer it infects, usually there is no way to decrypt the files without getting the private key from the criminals who made the ransomware. You can try a tool such as ShadowExplorer, however ransomware like this usually deletes Volume Shadow Copies, so ShadowExplorer will usually find nothing. Even if the Volume Shadow Copies were not deleted, the odds of finding backup copies of files in them is pretty slim, since Windows would normally only leave backup copies of files in the Volume Shadow Copies if you were using Microsoft's own backup software for data backups (although sometimes the System Restore will save copies of files in the Volume Shadow Copies).
http://www.shadowexplorer.com/

In cases where the Volume Shadow Copies are deleted, then note that ransomware doesn't generally delete them securely, so it might be possible to use a file undelete utility to undelete the old Volume Shadow Copies, and then use ShadowExplorer to recover files, however this isn't necessarily straightforward to do (the computer will need to be running from a bootable disk to have write access to the "System Volume Information" folder, or the hard drive will need to be connected to another computer), and even if you can recover the old Volume Shadow Copies, as mentioned above the odds of there being backup copies of important files in them are low to begin with. Note that you may need to find a local computer technician who can assist you with this if you do want to try it.

Here's a link to a list of file recovery tools at Wikipedia:
https://en.wikipedia.org/wiki/List_of_data_recovery_software#File_Recovery