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Hui

Server files encrypted by ransomware of GlobeImposter family (.RESERVE)

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Environment: Windows Server 2012 R2
The added file extension name is .RESERVE

The attached files are original file and encrypted file.

We like to know if there any free Decrypter can help us restore these files. Any help would be appreciated.

Thanks in advance.

demo.jpg
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demo.jpg.RESERVE

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Do you also have a copy of the ransom note? If so, then I recommend uploading a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

You can paste a link to the results into a reply if you would like for me to review them.

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That's almost certainly GlobeImposter 2.0. It's not possible to decrypt the files encrypted by this ransomware without first obtaining the private key from the criminals who made/distributed the ransomware.

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Hello,

I just got this Ransomwere type (GlobeImposter 2.0) and started to check for deleted files, and found that there were a lot of file deleted, but the level of restoration was that there were no folders and all the files had numbered names. But it´s a start; now i´m going to check those files to see if they are ok, and if they are what i'm looking for.

Thanks.

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14 hours ago, Hui said:

If there is any possibility to restore these files by decryption tool, please let me know. Thanks in advance.

There is no known way to decrypt the files without obtaining the private key from the criminals who made/distributed the ransomware.

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On 10/18/2018 at 4:10 AM, GT500 said:

There is no known way to decrypt the files without obtaining the private key from the criminals who made/distributed the ransomware.

The strange thing is there are a few companies claimed that they can decrypt those files. They also succeed in the sample file decryption to demonstrate their ability. BTW, they are not doing this for free.

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Sometimes Dr.Web can decrypt files (if you own a license for their business Anti-Virus software), however in most cases they are not able to decrypt files. There's a reseller of their products who posts on the BleepingComputer forums offering to see if they can decrypt your files. I would believe they will check a few files for free, and only charge you if they believe they can decrypt them and you decide to allow them to try. His name is "Emmanuel", and he appears to only have one post in the topic on GlobeImposter, which leads me to suspect that Dr.Web can't decrypt files that have been encrypted by it:
https://www.bleepingcomputer.com/forums/t/644166/globeimposter-ransomware-support-crypt-pscrypt-ext-back-fileshtml/page-8#entry4404116

Also, keep in mind that the people behind these ransomwares will often post on help forums to offer assistance decrypting files hoping that victims will pay them money for the decryption service before someone can advise them not to.

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please somebody can help me, im infected ransomware extention .docx. i cant decrypt any files, but my system already installed again.

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It is recommended to upload a copy of the ransom note along with an encrypted file to ID Ransomware so that you can verify which ransomware you are dealing with:
https://id-ransomware.malwarehunterteam.com/

You can paste a link to the results into a reply if you would like one of our experts to review them

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