Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 2 minutes ago, AOH said: Should I run new scans with EEK and FRST? Here's AdwCleaner' log Yes. I expect Simplitec to still be there. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Indeed. The file is still there. scan_181019-032848.txt FRST.txt Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 Reset Google Chrome to its defaults. Please run FRST again. Next, select and copy the following text, including the words Start::and End::. Switch back to the FRST program window, and click the Fix button. It should read the fix directly from the clipboard and run the fix. When it is finished, please attach the fixlog.txt file it created in the same folder the FRST program is in. Start::2018-10-18 05:00 - 2018-10-18 05:00 - 000000000 ____D C:\ProgramData\simplitecEnd:: Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Reseted Chrome to default settings and ran the fix. Here you are: Fixlog.txt Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 Restart. Run a fresh scan with FRST after the system has restarted. Attach the new FRST scan log to your reply. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Here you go: FRST.txt Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 This is present in Chrome CHR HomePage: Default -> hxxp://www1.delta-search.com/?babsrc=HP_ss&mntrId=8095F07BCB282751&affID=121564&tl=50513&tsp=4960 Reset Chromes Search preferences. Simplitec is still there. Since your logs aren't showing any malware, whitelist the detection. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 How can I reset Chrome's Search preferences? Should I whitelist the detection through EEK? Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 3 minutes ago, AOH said: How can I reset Chrome's Search preferences? Yes, you can Chrome's search preferences. 3 minutes ago, AOH said: Should I whitelist the detection through EEK? No, whitelisting in EEK works a little differently. Whitelist it in Windows Defender if Defender is detecting it. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Windows Defender does not detect the program. However, I do not know how to reset Chrome's Search preferences. Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 See https://support.google.com/chrome/answer/95426?co=GENIE.Platform%3DDesktop&hl=en Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Google's search engine was the default, I found the one you mentioned before and removed it from Chrome's suggested search engines. How should I proceed? Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 Close Chrome. Open it again and see it that search provider returns or not. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 It didn't show up after I reopened Chrome. Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 OK, that is good. Everything should be good now. Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Thank you for your being so helpful and patient with me through this whole process. A true professional in malware removal. Thank you yet again for your much appreciated help. Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 You are welcome and happy to help. Now to remove most of the tools that we have used in fixing your machine: Download Delfix from here and save it to your Desktop. Ensure Remove disinfection tools is checked. Also place a checkmark next to: Create registry backup Purge system restore Click the Run button. When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad. Empty the Recycle Bin You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. To Remove EEK simple delete the EEK for in the of your System Drive, normally C:\EEK Run Windows Update and update your Windows Operating System. Articles to Read:How to Protect Your Computer From MalwareHow to keep you and your Windows PC happyWeb, email, chat, password and kids safetyHow Did I Get Infected? That should take care of everything. Safe Surfing! Link to post Share on other sites
AOH 0 Posted October 19, 2018 Author Report Share Posted October 19, 2018 Thank you once again for all your help. You can close the thread if you wish. Link to post Share on other sites
Kevin Zoll 309 Posted October 19, 2018 Report Share Posted October 19, 2018 Thread Closed Reason: Resolved PM either Kevin, Elise, or Arthur to have this thread reopened. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE if you don't we are just going to send you back to this thread Link to post Share on other sites
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