HAWKI

Auto Renewal

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Why am I not given the option to opt-out of auto-renewal at the time that I renew my license?

How does a customer access the referenced "Your Account" that allows the customer to change the auto-renewal setting ?

 

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There should be a link in the confirmation e-mail that allows you to opt-out. If you are unable to find it for any reason, send an e-mail to sales@emsisoft.com and a member of our sales team should be able to assist you.

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6 minutes ago, GT500 said:

There should be a link in the confirmation e-mail that allows you to opt-out. If you are unable to find it for any reason, send an e-mail to sales@emsisoft.com and a member of our sales team should be able to assist you.

KK -- Thanks GT500 :-)

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