stapp Posted November 26, 2018 Report Share Posted November 26, 2018 Auto updated okay on Win 10. Are there supposed to be different colours here? Link to comment Share on other sites More sharing options...
elitethem Posted November 26, 2018 Report Share Posted November 26, 2018 Quote Hello Emsi support, I'm getting error 577 when installing latest beta. Windows 10 Pro 1809.134 Thanks, Daniel Link to comment Share on other sites More sharing options...
stapp Posted November 26, 2018 Author Report Share Posted November 26, 2018 Also using 1809 17763.134. No error 577 when updating for me (luckily) Link to comment Share on other sites More sharing options...
Frank H Posted November 26, 2018 Report Share Posted November 26, 2018 We made a small mistake with this beta release which has been corrected already. if you update EAM, it will get the correct driver and EAm should start normally. Link to comment Share on other sites More sharing options...
Frank H Posted November 26, 2018 Report Share Posted November 26, 2018 Only system where Secure Boot is enabled got the above issue. Link to comment Share on other sites More sharing options...
elitethem Posted November 26, 2018 Report Share Posted November 26, 2018 @Frank H Yep all good now. :) Link to comment Share on other sites More sharing options...
Frank H Posted November 26, 2018 Report Share Posted November 26, 2018 1 hour ago, stapp said: Auto updated okay on Win 10. Are there supposed to be different colours here? Download Image not that i know of Link to comment Share on other sites More sharing options...
JeremyNicoll Posted November 26, 2018 Report Share Posted November 26, 2018 Update was smooth on W8.1. What does "New feature to register the license key with your user account" mean? Where is the feature and why would one want to use it? Link to comment Share on other sites More sharing options...
Frank H Posted November 26, 2018 Report Share Posted November 26, 2018 Instead of entering a license key , you only have to login with your registered email address and EAM will automatically register the software. This is interesting for new users, new installs etc. Link to comment Share on other sites More sharing options...
JeremyNicoll Posted November 27, 2018 Report Share Posted November 27, 2018 So, when you say "login" ... would you be telling EAM the email address you used when purchasing the licence, or the one you use (if you do this at all) for the "My Emsisoft" thing? If one does this login, does EAM then remember the email address and password you specify, and send them to Emsisoft every time (every day?) that there's a licence check? If the email address and password are being stored, are they stored encrypted? Link to comment Share on other sites More sharing options...
Frank H Posted November 27, 2018 Report Share Posted November 27, 2018 After login, EAM gets a list of licenses linked to the used email address, no data is stored. We automatically create an account in my.emsisoft.com for the email address used with purchase. If there is 1 license only, it will be used to register EAM without user interaction. If there are multiple licenses, the user will be presented with a list and can select which license to use for this EAM. Link to comment Share on other sites More sharing options...
JeremyNicoll Posted November 27, 2018 Report Share Posted November 27, 2018 So ... it's a licence-lookup process, and after one's done this once EAM would then show the selected licence code as if it had been entered in the older manner? Link to comment Share on other sites More sharing options...
Frank H Posted November 27, 2018 Report Share Posted November 27, 2018 for now yes Link to comment Share on other sites More sharing options...
JeremyNicoll Posted November 27, 2018 Report Share Posted November 27, 2018 Thank-you! Link to comment Share on other sites More sharing options...
marko Posted November 28, 2018 Report Share Posted November 28, 2018 I'm seeing quite a bit of lag when opening files, especially when opening Office 2003 excel and word files. With the latest beta, opening an 'empty' excel spreadsheet from my desktop takes 12 to 14 secs - the same order of lag happens when opening a word document. If I roll back to the latest stable release, the same files open in a couple of seconds. I've also noticed some lag, although to a lesser extent, when opening pdfs, jpgs, text files, etc. Windows Explorer also seems slower to display folder contents and file details - I see the message 'Working on it..' when opening folders. I've tried disabling File Guard and/or Behaviour Blocker but this doesn't seem to make any difference. Link to comment Share on other sites More sharing options...
Frank H Posted November 28, 2018 Report Share Posted November 28, 2018 thanks @marko, this is a known issue and we're working on a fix. Link to comment Share on other sites More sharing options...
marko Posted November 28, 2018 Report Share Posted November 28, 2018 14 minutes ago, Frank H said: thanks @marko, this is a known issue and we're working on a fix. Thanks Frank - that's good to know. It's a shame there isn't a bug list available for users as it would save us reporting things you already know about - it would also help identify reported issues that may have been missed Link to comment Share on other sites More sharing options...
Frank H Posted November 28, 2018 Report Share Posted November 28, 2018 Thanks marko. Making AV software bug lists available for the public isn't best practice and might compromise your system. Most bugs are rare and won't be noticeable for most users, no sense to inform everyone about a bug on W7 *32, while most of us run *64 bit sytems. Besides that, the list will contain minor bugs which have low prio and will be fixed in a future releases. When you notice unexpected behavior, like current performance lags, it's good to post such findings here in the beta testers channel so all beta users will be informed, or you can ask me in PM. Sometimes issues are known, sometimes they are not, so its good to post findings here, although in some circumstances such feedback might be obsolete. Cheers 1 Link to comment Share on other sites More sharing options...
Frank H Posted November 28, 2018 Report Share Posted November 28, 2018 hi all FYI: we've just released 2 new files to beta that fix the performance issues. EAM version nr doesn't change. Link to comment Share on other sites More sharing options...
marko Posted November 29, 2018 Report Share Posted November 29, 2018 10 hours ago, Frank H said: hi all FYI: we've just released 2 new files to beta that fix the performance issues. EAM version nr doesn't change. Hi Frank - I can confirm that this has fixed my lag issues Link to comment Share on other sites More sharing options...
Frank H Posted November 29, 2018 Report Share Posted November 29, 2018 Thanks for your feedback Link to comment Share on other sites More sharing options...
Martin Suchy Posted November 29, 2018 Report Share Posted November 29, 2018 Hello, the Terms of Service link in the new Log in to MyEmsisoft window leads nowhere. The window will get empty by clicking on that link. Link to comment Share on other sites More sharing options...
Frank H Posted November 29, 2018 Report Share Posted November 29, 2018 Thanks Martin, issue is known and already fixed in the upcoming beta2 Link to comment Share on other sites More sharing options...
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