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Moble Renewal


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I have Emsisoft AM on my desk top which expires in 2020. I have Emsisoft mobile on my Android which just expired. I find no link to renew the Android. When I try to renew through my desk I get a message "Your license is not yet due for renewal.
Please check back in near the license end date" How do I renew the Android license? I have been an A-Squared (now Emsisoft) user since 2006.

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Hello and thank you for contacting us.

A license for Emsisoft Anti-Malware Home & Mobile would be recommended in your specific case.

I've just sent you a personal message (PM) via our forum with a solution to the situation.

If we can assist you any further, please just let us know.

 

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  • 2 months later...
  • 7 months later...

Hi, a little time has passed since this thread – I have to re-up this because of my Android device and the same reason (but no public solution).

I am missing the "mobile only" version – for years I have no reason to buy a combined one called "Home & Mobile".

I have read anything about it, I am logged in "central. ..." as in "my. ...", but no help, because it only leads me back to "https://www.emsisoft.com/de/pricing/"

Well, is there a comfortable way to continue my Android protection without buying another license for Windows (I have already four in business and currently no further need).

I am sorry for the circumstances, but this section (Mobile) has indeed potential to be much better solved.

Best regards.

 

P.S.: Before you suggest or ask, I tried to remove the Windows license while in checkout process, but it only removes the edit-Link on position 1 and leaves it in the shopping cart.

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  • 4 weeks later...
On 10/4/2019 at 11:16 PM, SteelWheel said:

I am missing the "mobile only" version – for years I have no reason to buy a combined one called "Home & Mobile".

Hi, 

I recently renewed my windows version, so also only just want to renew my mobile phone version of Emsisoft, which expired Oct.30.

Cheers, Gaye.

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