Moble Renewal

[G11 1]

I have Emsisoft AM on my desk top which expires in 2020. I have Emsisoft mobile on my Android which just expired. I find no link to renew the Android. When I try to renew through my desk I get a message "Your license is not yet due for renewal.
Please check back in near the license end date" How do I renew the Android license? I have been an A-Squared (now Emsisoft) user since 2006.

[Thomas Ott 68]

Hello and thank you for contacting us.

A license for Emsisoft Anti-Malware Home & Mobile would be recommended in your specific case.

I've just sent you a personal message (PM) via our forum with a solution to the situation.

If we can assist you any further, please just let us know.

 

[G11 1]

Thanks for your prompt support. I am back in business with my Android.

[Thomas Ott 68]

Thank you for your kind feedback.
 
You are very welcome. If we can assist you any further please just let me know.
 
I wish you a pleasant and malware-free day!

 

[pat562 2]

I also have the same issue. Been with you guys for awhile. There was a site to where you could check the location of your device and do a other things, I have no idea where it is.

Thanks in advance for the help

Pat

[Thomas Ott 68]

Hello Pat,

Thank you for your request.

You can find the online portal for our mobile security app Emsisoft Mobile Security here: https://central.emsisoft.com/

Thank you for choosing our security software solutions. If we can assist you any further, please just let me know.

[pat562 2]

Thanks Thomas,

Appreciate the help.

[Thomas Ott 68]

Hello Pat,

Thank you for your feedback. You are very welcome.

Should you have any further questions, please just let us know.

 

[SteelWheel 1]

Hi, a little time has passed since this thread – I have to re-up this because of my Android device and the same reason (but no public solution).

I am missing the "mobile only" version – for years I have no reason to buy a combined one called "Home & Mobile".

I have read anything about it, I am logged in "central. ..." as in "my. ...", but no help, because it only leads me back to "https://www.emsisoft.com/de/pricing/"

Well, is there a comfortable way to continue my Android protection without buying another license for Windows (I have already four in business and currently no further need).

I am sorry for the circumstances, but this section (Mobile) has indeed potential to be much better solved.

Best regards.

 

P.S.: Before you suggest or ask, I tried to remove the Windows license while in checkout process, but it only removes the edit-Link on position 1 and leaves it in the shopping cart.

[David Biggar 20]

Hello SteelWheel,

I've sent you a private message with a possible solution. Let me know if you have questions!

[Aggy 0]

On 10/4/2019 at 11:16 PM, SteelWheel said:

I am missing the "mobile only" version – for years I have no reason to buy a combined one called "Home & Mobile".

Hi, 

I recently renewed my windows version, so also only just want to renew my mobile phone version of Emsisoft, which expired Oct.30.

Cheers, Gaye.

[David Biggar 20]

Hello Aggy,

I've sent you a private message with a possible solution. Let me know if you have questions!